Business Details
We are Startin Group, a familyowned motor group with a heritage that dates back to 1840. Our roots began as a coach builder, long before the advent of the automobile, which has shaped our commitment to quality and integrity. Today, we sell new and used cars, provide expert servicing, and supply genuine parts across the West Midlands. Backed by nine major motor manufacturers, we can offer competitive deals while maintaining a smallgroup, friendly approach. Our team is dedicated to transparent tradein valuations and fair pricing, ensuring every customer feels fully informed. We pride ourselves on exceptional service standards, with a fleet of certified technicians who tackle every issue efficiently.
Our finance partners are carefully selected to provide the best available packages, so customers receive the most favourable terms. Customer satisfaction is our highest priority, reflected in consistently high testimonials and repeat business. We provide a seamless experience from initial consultation to aftersales support, keeping vehicles running at peak performance. Our longstanding reputation in the community speaks to our unwavering commitment to trust and professionalism. We look forward to helping you find and maintain your next vehicle, delivering the best value and personalised care.
Our finance partners are carefully selected to provide the best available packages, so customers receive the most favourable terms. Customer satisfaction is our highest priority, reflected in consistently high testimonials and repeat business. We provide a seamless experience from initial consultation to aftersales support, keeping vehicles running at peak performance. Our longstanding reputation in the community speaks to our unwavering commitment to trust and professionalism. We look forward to helping you find and maintain your next vehicle, delivering the best value and personalised care.
Highlights and features
- We offer 1840era heritage and modern expertise.
- We have nine major manufacturer partnerships.
- We guarantee transparent tradein valuations.
- We provide genuine OEM parts for all models.
- We maintain a 95% customer satisfaction rate.
Services
New Car Sales
Our New Car Sales team curates the latest models from nine major manufacturers, ensuring each vehicle meets rigorous quality standards. Targeted at buyers seeking performance and reliability, we offer transparent pricing and flexible finance tailored to budgets. Clients gain exclusive dealer discounts, comprehensive warranties, and dedicated aftersales support to maximise vehicle value.
Used Car Sales
Our Used Car Sales division presents a wide range of preowned vehicles, all subjected to exhaustive inspections and certified by our inhouse experts. Aimed at valueconscious customers, we provide clear mileage histories, fair tradein valuations and competitive pricing across all brands. Buyers enjoy peace of mind with our 12month warranty, roadside assistance, and personalised aftersales service.
Servicing
Our Servicing centre offers comprehensive maintenance packages, including oil changes, brake checks, and engine diagnostics, all performed by certified technicians. Designed for busy drivers, we provide convenient booking, timely service delivery, and transparent cost estimates. Clients benefit from extended warranties, loyalty rewards, and a dedicated service advisor to ensure vehicle longevity.
Parts & Aftersales
Our Parts & Aftersales department supplies genuine OEM components, ensuring optimal performance and longevity for every vehicle. Targeted at owners and fleet operators, we guarantee rapid delivery, competitive pricing, and expert installation support. Customers receive warranty coverage, technical advice, and a 24hour helpline for any postpurchase concerns.
Finance & Insurance
Our Finance & Insurance team acts as an agent for a curated panel of lenders, offering tailored financing packages linked to manufacturer programmes. We facilitate transparent interest rates, competitive terms, and swift approval processes to secure the best deal for each customer. Clients benefit from exclusive manufacturer incentives, comprehensive insurance coverage, and a dedicated financial advisor to guide them.
Reviews (4)
Karen Merriman
Jun 11, 2022
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Our first contact with the dealership was a positive experience as we dealt with Natalie Bryant who was knowledgeable and came over as a empathetic person who was sensitive to our needs. As soon as we saw the beautifully presented car we knew it was the one for us. The hand-over was smooth and informative as Natalie answered all of our questions in a way that we could easily understand. We feel that Natalie is an asset to the company and we wouldn't hesitate to go to this dealership again. The staff in the showroom all seemed very friendly and helpful and we left with a very good impression overall.
Peter Hicks
Jun 04, 2022
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We saw a Peugeot 308sw advertised at Startin of Worcester. I called to view the car and spoke to Natalie. She was very polite and friendly and arranged a viewing and test drive for the car just an hour later. We were greeted by Natalie both professionally and politely. She ran through all of the details of the vehicle and allowed us to go for a lengthy test drive unaccompanied. The test drive went well and Natalie negotiated a very fair deal for the vehicle which included a full 12 month Peugeot warranty for peace of mind. We were very happy with the service provided by Natalie and would highly recommend anybody needing a Peugeot to visit Natalie at Startin Worcester for a 10 out of 10 service.
Therese Koper
Jun 01, 2022
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My partner purchased a used Peugeot from Startin Worcester. Lisa who dealt with us was professional & very helpful. The handover was very quick when we collected the new vehicle. We were impressed that Lisa had come in to work on a bank holiday & her day off to get our new vehicle sorted for us. All the staff working were friendly & very helpful. A nice small garage/showroom. 10/10 Lisa!
Robert Clubley
May 18, 2022
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Made buying a car a very pleasant experience. Jack was extremely helpful and made sure that we were totally happy with the car before purchasing. We had two test drives and never felt under any pressure to buy. A very polite and considerate young man who gets 10 out of 10 in my book.
