Business Details
50+ Years
experience
Your Trusted Premium Car Dealer in the UK
Since Stratstone was founded in 1921, we have dedicated ourselves to delivering an unparalleled, personalised service to customers across the UK. Our extensive network of dealerships represents some of the world's most prestigious automotive brands, offering new and used vehicles, expert servicing, and MOTs. With over 95 years of experience, we combine deep industry expertise with a commitment to innovation, ensuring every customer receives quality-assured vehicles and transparent processes. Our team of certified technicians utilises the latest diagnostic equipment to maintain peak vehicle performance, while our finance specialists provide tailored solutions to suit individual needs.We prioritise customer satisfaction through rigorous quality control, including comprehensive mechanical inspections and HPI checks, ensuring every pre-owned vehicle meets our exacting standards. Our dedication to excellence is reflected in our Trustpilot 4.3/5 rating from over 25,000 reviews, demonstrating our position as a trusted leader in premium automotive retail. We operate with full transparency, offering home delivery, Click and Collect services, and a 7-day valuation guarantee for customers selling their vehicles.
Services
New Cars
Used Cars
Servicing
MOT
Body Shop Repairs
Vehicle Health Check
Accident Assistance
Home Delivery
Finance Options
Motability Scheme
Details
- Year established: 1921
Highlights and features
- We have over 95 years of experience in premium automotive retail
- Our nationwide dealership network offers convenient access to luxury vehicles
- Every pre-owned car undergoes rigorous mechanical and history checks
- We provide tailored finance solutions including interest-free Payment Assist
- Our certified technicians use manufacturer-approved parts for servicing
What people say
Excellent customer service
Wide selection
Competitive pricing
Efficient process
Knowledgeable staff
Services
New Cars
Stratstone offers a comprehensive selection of new luxury vehicles from prestigious brands including BMW, Audi, and Mercedes-Benz. Our new cars come with manufacturer warranties, advanced technology features, and fuel-efficient engines. Customers benefit from flexible finance options like PCP and HP, with expert guidance from our sales team to find the perfect match for their lifestyle and budget.
Used Cars
Our approved used car inventory features meticulously inspected premium vehicles with full service histories. Each car undergoes a 128-point mechanical check and HPI verification to ensure quality. We offer competitive pricing on nearly-new models and ex-demonstrators, with optional home delivery and Click and Collect services available for added convenience.
Servicing
Our manufacturer-trained technicians provide expert servicing using genuine parts and the latest diagnostic equipment. Services include oil changes, brake checks, and comprehensive health inspections. We offer flexible scheduling options and interest-free Payment Assist finance for aftersales work, ensuring vehicles maintain optimal performance and resale value.
MOT
Stratstone provides MOT testing at all dealership locations with qualified technicians. The service includes a free vehicle health check and digital inspection report. Customers can book online and benefit from competitive pricing, with any necessary repairs completed using manufacturer-approved parts to ensure first-time pass rates.
Finance Options
We offer tailored finance solutions including Personal Contract Purchase, Hire Purchase, and Business Contract Hire. Our specialists help customers select the most suitable option based on their financial circumstances, with transparent terms and competitive rates. We also provide Motability Scheme leasing for eligible customers requiring accessible vehicles.
Questions
How do I get an online valuation for my used car?
Visit our website, enter your vehicle registration, mileage, and condition details to receive an instant valuation valid for 7 days.
What finance options are available for new car purchases?
We offer Personal Contract Purchase, Hire Purchase, and Business Contract Hire with flexible terms and competitive rates.
Can I test drive a car before purchasing?
Yes, we encourage test drives. Book an appointment at your nearest Stratstone dealership to experience the vehicle firsthand.
What is included in your vehicle servicing packages?
Servicing includes oil changes, brake checks, fluid top-ups, and a comprehensive health inspection using manufacturer diagnostic tools.
Do you offer home delivery for purchased vehicles?
Yes, we provide home delivery service for all new and used cars starting from £149.
Are your used cars covered by warranties?
Approved used vehicles come with manufacturer warranties where applicable, and all cars undergo HPI checks before sale.
Reviews (6)
Ben Santer
Jun 17, 2022
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Bought an I3 from Stratstone Tyneside and was provided fantastic customer service by Louis. The whole process was seamless and every effort was made to make it stress-free and straightforward. The car was a very reasonable price and a good price for part-exchange was a big bonus. I can't recommend them enough and especially Louis for his customer-oriented approach throughout.
Adam Barnes
Jun 10, 2022
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Louis Do made my experience absolutely incredible. His presence, knowledge, expertise, personality, organisation, and simply being brilliant and prompt in every aspect of my purchase (and part exchange), made me look forward to purchasing from him again! Thank you Louis. You truly are a huge credit to yourself, your industry, and BMW. I can't recommend you highly enough! And what a super nice man you are :)
S. D.
May 28, 2022
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Proud owner of a brand new X3 M Sport 2022 and a special thank you to Louis Do for a fantastic sales experience. From initial contact, through the ordering process and the long wait due to the global microchip issue to handover Louis was informative, professional and a genuinely nice person to deal with. A real asset to Stratstone and BMW. Thank you again Louis for your advice, 'hand-holding' updates and for the informative handover. Coffee was great too! Anybody wanting a great car and a BMW then Louis is your man.
Anthony Tunmore
May 27, 2022
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Had my vehicle in with Philippe Jarjoura of the Team at BMW Tyneside last week, the experience couldn't have been better. Fantastic service and a great price. Work was completed to a top standard with a very fast turn around. Highly Recommend.
Bethany Stuart
Apr 07, 2022
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My experience with Stratstone MINI Tyneside has been excellent and would highly recommend them. I was looking at purchasing a Mini which was over 4 hours away from my home address, which could've been a daunting experience - but Paul Martin was fantastic and made the process as easy as possible for me! Paul made sure that the car I was interested in was everything I was looking for in a car and was always emailing me with updates and videos of the car - which I had requested for.
Even when I didn't have all the correct admin documents, Paul still managed to sort everything out for me as quick as possible. When I received my new car, it was such an exciting experience and was even better than what I had imagined. What I have been most impressed with the most is the fact that Paul has kept in touch with me after the purchase of the car to see how I'm getting on. This is something that I have never experienced before, but I am really pleased that Paul has kept in touch. This shows what a genuine person he is - thank you so much Paul for making my experience really enjoyable!
Even when I didn't have all the correct admin documents, Paul still managed to sort everything out for me as quick as possible. When I received my new car, it was such an exciting experience and was even better than what I had imagined. What I have been most impressed with the most is the fact that Paul has kept in touch with me after the purchase of the car to see how I'm getting on. This is something that I have never experienced before, but I am really pleased that Paul has kept in touch. This shows what a genuine person he is - thank you so much Paul for making my experience really enjoyable!
Paul Hipkiss
Mar 16, 2022
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I first met Louis Do in the showroom last year, Louis spent considerable time and effort in finding me a deal for a new X3. He beat any other dealership with complete transparency and honesty. The car order was placed and he kept me appraised during the build process. There was no pressure selling or "old school" questioning, I am delighted with the service provided and of course the car! Well done Louis.
