Business Details
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services
Your Trusted Ford Dealer in Bedfordshire & Hertfordshire
John R Ford & Sons is a family-owned and operated business with a long-established reputation for excellence in automotive sales and service. Founded over six decades ago, we have grown to operate three sites across Bedfordshire and Hertfordshire, employing more than 50 staff members. Our commitment to customer satisfaction is evident in every aspect of our work, from supplying high-quality vehicles to providing exceptional after-sales care. Our technicians are trained to the highest standards by the Ford Motor Company, ensuring expert servicing, MOTs, and repairs for all makes and models. We specialise in used car sales, offering a wide selection of Ford vehicles and leveraging a trusted network to source specific models for customers.Our services extend to tyre supply, air conditioning maintenance, and pre-paid servicing plans, all designed to enhance vehicle longevity and customer convenience. With a focus on transparency and reliability, we provide competitive financing options and part-exchange valuations. Our customer testimonials consistently highlight our dedication to professionalism, honesty, and the personal touch that defines our family-run ethos. We pride ourselves on combining the advantages of a main dealership with the attentive service of a local garage, ensuring a seamless experience for every client.
Services
Used Car Sales
Ford Servicing
MOT Testing
Tyre Supply
Vehicle Sourcing
Highlights and features
- Family-owned business with over 60 years of local expertise
- Ford-trained technicians for precise servicing and repairs
- Comprehensive after-sales care including MOTs and tyre services
- Transparent pricing with competitive financing options
- Consistently praised for exceptional customer service in reviews
Associations and certifications
- Financial Conduct Authority (FCA)
- Automotive Compliance Ltd
What people say
Excellent service
Friendly staff
Highly recommended
No pressure
Prompt repairs
Services
Used Car Sales
We offer a comprehensive selection of used Ford vehicles, with options ranging from compact hatchbacks to commercial vans. Our inventory includes models like the Fiesta, Focus, and Puma, all rigorously inspected to ensure reliability. Customers benefit from competitive pricing, part-exchange options, and access to a nationwide network for sourcing specific vehicles.
Ford Servicing
Our Ford-trained technicians provide scheduled and essential servicing using genuine parts. Services include oil changes, brake checks, and diagnostics, with options for pre-paid plans. We ensure compliance with manufacturer guidelines to maintain warranties while offering transparent pricing and complimentary vehicle valeting.
MOT Testing
We conduct Class IV MOT tests with competitive pricing, including free re-tests within 10 days. Our process combines thorough inspections with clear explanations of any required repairs. Customers receive a courtesy car during testing and benefit from our high first-time pass rate.
Tyre Supply
Our tyre centres in Royston and Shefford offer a wide range of brands, including Dunlop and Michelin. Services include fitting, alignment checks, and seasonal changes. We provide expert advice on tread depth compliance and offer lifetime guarantees on selected products, ensuring safety and value for money.
Vehicle Sourcing
Leveraging our industry network, we source specific used vehicles for customers. This service includes price negotiation, condition checks, and delivery arrangements. We specialise in finding rare models or custom specifications, saving clients time and effort in their vehicle search.
People
Lee Childers
Sales Manager
Lee has been instrumental in delivering exceptional customer experiences at John R Ford for over a decade. His approach combines product expertise with a focus on individual client needs, ensuring transparent transactions and long-term satisfaction.
Trevor
Service Advisor
Trevor leads our service team with over 20 years of automotive expertise. He is renowned for his proactive communication and technical knowledge, ensuring every repair and maintenance task meets the highest standards.
Christian
Technician
Christian is a Ford-certified technician specialising in diagnostics and complex repairs. His meticulous approach and commitment to ongoing training ensure vehicles receive precise, future-proof maintenance solutions.
Amy Lou
Customer Service
Amy Lou coordinates our after-sales services, known for her organisational skills and empathetic support. She manages appointments, follow-ups, and customer inquiries with professionalism and a personal touch.
Ian
Sales Executive
Ian brings over 15 years of sales experience to our team, focusing on matching customers with vehicles that suit their lifestyle and budget. His no-pressure approach has earned numerous repeat clients and referrals.
Questions
What Ford services do you offer?
We provide all Ford manufacturer-recommended servicing, including scheduled maintenance, diagnostics, brake checks, and air conditioning servicing using genuine parts and Ford-trained technicians.
Can I book an MOT online?
Yes, you can book an MOT through our website or by phone. We offer competitive pricing at £30 with a free re-test within 10 days if needed.
Do you offer part-exchange valuations?
We provide free, no-obligation part-exchange valuations. Contact our sales team for an instant assessment or complete our online form for a prompt response.
Are your technicians certified?
All our technicians are Ford-certified with over 100 years of combined experience, ensuring expert care for your vehicle using the latest diagnostic technology.
What areas do you serve?
We serve Bedfordshire, Hertfordshire, and surrounding regions from our Royston and Shefford branches, offering collection and delivery services for added convenience.
Do you provide warranty coverage?
Every used vehicle comes with a standard 3-month parts and labour warranty, extendable up to 3 years. Full details are available upon request.
Reviews (4)
Jane Dwerryhouse- Spears
Jun 20, 2022
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Very pleased with the service at the Royston JRFord. My MBZ had been off the road and needed Service, MOT and Battery urgently. It was handled promptly and professionally. An excellent workshop - not just for Ford cars.
John Lisle
May 23, 2022
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I have been using John r Ford for quite a few years now after becoming disillusioned with large dealerships. This family run company is excellent in all departments from car purchase to servicing. All staff are very well trained and very knowledgeable and always very pleasant to deal with and its nice to see the same people year after year. I have just bought my second new car from them after being very happy with the way they do business.
Both cars were arranged by Lee the sales manager who offers very good advice and always offers the best deal he can. Thank you Lee. So i would highly recommend them even if you do not live in their immediate area to giving them a try well worth a little journey. Kind Regards. John.
Both cars were arranged by Lee the sales manager who offers very good advice and always offers the best deal he can. Thank you Lee. So i would highly recommend them even if you do not live in their immediate area to giving them a try well worth a little journey. Kind Regards. John.
Simon Green
May 08, 2022
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First time using this place for my MOT, very happy with the service. Friendly staff, reasonable price and all the required work was done and retested same day. Will definitely use again!
Wendy Taplin
Apr 04, 2022
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My Fiesta went in for Service and MOT, there were some recommendations for other work to be done. Estimate given, no other hidden costs. Car was also cleaned inside and out, at no extra charge. Staff always helpful.