Imperial Motor Company

Business Details

27 Years

experience

Your Trusted Car Dealership in Hastings

Imperial Motor Company has been a trusted independent car dealership in Hastings since 1999. Founded by Kevin Freed with just 12 vehicles, we have grown to maintain a stock of 150-175 quality used cars, ranging from budget-friendly models to premium vehicles. Our team combines over 50 years of collective experience in the motor trade, ensuring expert guidance for every customer. We specialise in transparent, no-pressure sales and offer comprehensive services including part exchange, competitive finance packages, and bespoke car sourcing.

Our commitment to quality is reflected in rigorous vehicle inspections and preparation, with warranties and after-sales support provided on eligible vehicles. Recognised as an FCA-authorised credit broker, we work with trusted finance partners to deliver tailored solutions. Customer satisfaction remains our priority, evidenced by our loyal client base and numerous testimonials praising our professionalism, honesty, and exceptional service standards.

Services

Used Car Sales Finance Options Part Exchange Car Sourcing Vehicle Servicing Warranty Coverage Trade-In Valuations Test Drives MOT Preparation Customer Support

Details

Year established: 1999

Highlights and features

We offer over 25 years of combined expertise in the motor trade.
Our car sourcing service finds vehicles not currently in stock.
FCA-authorised finance options tailored to individual needs.
Transparent, no-pressure sales environment with honest pricing.
Comprehensive after-sales support including warranties and servicing.

Associations and certifications

Financial Conduct Authority

What people say

Friendly and helpful service No-pressure sales approach Quality cars at fair prices Excellent after-sales support Professional and knowledgeable staff

Website

Update Listing

Services

Used Car Sales

We offer a comprehensive selection of quality used cars, rigorously inspected and prepared to ensure reliability. Our stock includes family-friendly models, economic options, and premium vehicles. Every purchase includes transparent pricing and optional warranty coverage, with expert guidance to help customers find their ideal match.

Finance Options

As an FCA-authorised credit broker, we provide tailored finance solutions including HP and PCP agreements. Our partnerships with leading providers ensure competitive rates, with transparent terms explained clearly by our finance specialists to suit individual budgets and needs.

Part Exchange

We simplify upgrading your vehicle with fair valuations for part-exchange cars. Our process ensures competitive pricing and seamless integration with your new purchase, handling all paperwork and logistics to make the transition hassle-free for customers.

Car Sourcing

If your desired vehicle isn't in stock, our sourcing service finds it nationwide. We leverage industry connections to locate specific makes, models, or specifications, ensuring quality checks and transparent pricing before delivery to our dealership.

After-Sales Support

Post-purchase assistance includes warranty claims, servicing, and MOT preparation. Our team provides prompt repairs, courtesy vehicles when needed, and ongoing support to ensure long-term satisfaction, reflecting our commitment to customer trust and vehicle reliability.

People

Kevin Freed

Founder / Managing Director

With over 25 years in the motor trade, Kevin established Imperial Motor Company in 1999. His expertise in vehicle sourcing and quality control drives the business's growth and reputation for excellence in used car sales.

Steve Webb

Sales Manager

Steve brings 25 years of sales experience, focusing on matching customers with ideal vehicles. His approachable style and product knowledge ensure a relaxed, transparent buying experience, supported by a dedicated team.

Questions

What types of vehicles do you stock?

We offer a wide range including family cars, economic models, luxury vehicles, and commercial vans, with stock regularly updated to meet diverse customer needs.

Can I part exchange my current vehicle?

Yes, we provide competitive valuations for part-exchange cars, simplifying the process of upgrading to a new vehicle with us.

Do you offer finance options?

As an FCA-authorised broker, we offer HP and PCP finance packages tailored to individual budgets, with transparent terms explained by our specialists.

What after-sales services are available?

We provide warranties, servicing, MOT preparation, and repair support, ensuring long-term reliability and customer satisfaction with every purchase.

Can you source specific vehicles not in stock?

Yes, our car sourcing service locates vehicles nationwide, ensuring quality checks and transparent pricing for your desired model.

Are your cars inspected before sale?

Every vehicle undergoes rigorous inspections and preparation to ensure reliability, with service history verified and any necessary repairs completed.

Reviews (5)

Write a Review

Dave Coleman

May 05, 2022 Report

Well, what can I say excellent from start to finish. Happy for me to take the cars out for a spin.just gives me the keys and off you go. Offers a good part exchange rate as well.actually offered me 500. Over what I asked for. A very casual sale, but don't let that be taken away from the fact that Steve and the team know there stuff.they will spend as much time with you discussing your requirements exactly. Collected the car and all that was promised was done.and a service as well.

Di Owst

Nov 05, 2021 Report

Husband and I were so impressed with this car dealership. Harry went way beyond the extra mile! We had so many questions, but he never made us feel like time wasters. We came away with with a wonderful little mini cooper and I it. Please everyone who needs or wants a car, go to this gem of a garage, you won't be disappointed

Kimberley Bottomley

Oct 16, 2021 Report

5/5 for everything. Everyone is really nice and helpful there. Massive thank you to Harry for being really helpful, very informative and brilliant customer service. Part exed my old bmw and got a more that fair price for it. Brought a bmw 1 series, that had a few scratches here and there, Harry arranged to for it to get fixed by them and they did a brilliant job, you cannot tell that there was anything there. Highly recommend!

Khurram Zubair Qureshi

Sep 19, 2021 Report

Amazing experience. Amazing people. I was looking to buy a car for my father and called the company on a Saturday through autotrader. Spoke to Kevin. Next day we went to test drive the car and decided to buy it there and then to drive it back to London. Peter, a wonderful person, helped us around. We took the car for a test drive while Peter completed the paperwork for part exchange. We drove our new car back to London.

Next day the engine wont crank. We called RAC and found that the battery was dead. RAC being RAC charged for their services and put a new battery in the car. We spoke to Steve of Imperial Motor Company. Steve asked for bill given by RAC and our account details. No questions asked at all and the money for the replacement battery was sitting in our account. Machinery can break down anytime but the way trio of Kevin, Peter and Steve dealt with us was far far far better than any customer services standards. Businesses should learn from them. Wishing you all the best.

John Mingay

Sep 11, 2021 Report

I purchased a BMW 1series from Imperial motors on 2nd August 2021, I have to say that I am very pleased with the car, and in particular the manner in which Harry attended to our questions, there was no pressure to buy and I was simply handed the keys to two cars to test drive, on return all question and requests were answered and a delivery date agreed. On collection all that had been agreed on had been completed. Harry was also able to guide me through registration and also to tax the car. Imperial Motors are a credit to the Car Sales Market. I would also say that this is the second car purchased from them, with similar experience.