Business Details
25 Years
experience
Premium Used Car Dealers in Middlesbrough
Acklam Car Centre has been a leading independent car dealership since 2001, renowned for retailing premium and luxury vehicles across the UK and internationally. With a heritage of excellence, we have sold approximately 40,000 cars and pride ourselves on hand-selecting high-specification models from prestigious brands such as Rolls-Royce, Ferrari, Bentley, Porsche, Land Rover, Mercedes, BMW, and Audi. Our commitment to customer service is evidenced by numerous accolades, including Retailer of the Year for three consecutive years and multiple awards for customer care and innovation.Our experienced team, many of whom have been with us for years, guides clients through seamless buying, selling, and finance arrangements. We offer a comprehensive online purchasing platform, flexible finance solutions through partnerships with leading lenders, and a purpose-built facility in Middlesbrough. Recognised for transparency and ethical practices, we maintain a strong reputation through 3,500+ Auto Trader and 2,500+ TrustPilot reviews. Our dedication to quality extends to after-sales services, ensuring long-term client satisfaction.
Services
Luxury Car Sales
Online Purchasing
Finance Solutions
Part-Exchange Valuation
Aftercare Services
Details
- Year established: 2001
Highlights and features
- 20 years of expertise in premium car retail since 2001
- Awarded Retailer of the Year for three consecutive years
- Offer online purchasing with secure, flexible finance options
- Access to UK's leading financial lenders for competitive rates
- Maintain 3,500+ Auto Trader and 2,500+ TrustPilot reviews
Associations and certifications
- Financial Conduct Authority
What people say
Excellent customer service
Competitive pricing
Seamless online process
Wide selection
Professional team
Services
Luxury Car Sales
We specialise in high-end luxury vehicles from brands like Rolls-Royce, Ferrari, and Bentley. Our stock is meticulously selected for superior specification and condition. Customers benefit from competitive pricing and expert guidance through the purchasing process.
Online Purchasing
Our secure online platform enables complete car purchases remotely. Features include instant finance quotes, part-exchange valuation, and vehicle reservation. The process is designed for convenience while maintaining transparency and security.
Finance Solutions
We offer PCP, HP, and other finance products through partnerships with leading UK lenders. Our advisors provide tailored solutions with no hidden fees, ensuring affordability and clarity for all customers.
Part-Exchange Valuation
We provide guaranteed valuations for part-exchange vehicles, with options to use equity toward new purchases. The process includes transparent assessment and immediate payment upon completion of transactions.
Aftercare Services
Comprehensive after-sales support includes servicing, MOTs, and parts supply. Our facility maintains vehicles to the highest standards, ensuring long-term reliability and customer satisfaction.
People
Chris Andrews
Lead Buyer
With 20 years of experience, Chris specialises in acquiring premium vehicles. He ensures fair valuations and maintains our high stock standards through meticulous selection processes.
Questions
Can I buy a car entirely online?
Yes, our secure platform allows complete online purchases with finance options and part-exchange valuation.
What finance options are available?
We offer PCP, HP, and other finance products through partnerships with leading UK lenders.
Is my part-exchange valuation guaranteed?
Yes, provided you accurately describe your vehicle and meet our terms.
Do you deliver cars nationwide?
We offer nationwide delivery options for purchased vehicles.
How quickly can I sell my car?
Our process typically completes within hours, with immediate payment upon transaction completion.
Reviews (5)
Eveie Bloomfield
Jun 07, 2022
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Outstanding service from Joe Khan, quick transition, extremely professional and reliable, we will be back again as my mum is eyeing up the Rolls Royce! Many thanks for your service Joe!
Aaron Ashmore
May 21, 2022
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Bought my new SVR - WOW! The service was top notch! Fast, friendly, professional and straight forward! The car has been detailed mot'd and serviced, they went above and beyond and surprised us with flowers! Small details make the difference on collection and not many sellers even bother with that! Keep up the solid work everyone at Acklam Car Centre!
Adil Ahmad
Apr 13, 2022
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Very ignorant and arrogant staff in this place with no in-person salesman attributes. Every member of staff on their phone with no courtesy to make customers feel welcomed. Walked into the place where they shoot videos of the car's and nobody was about so walked out thinking we'd gone into the wrong entrance. Next minute, a valeting employee walks out asking if we're after something as though he thought we were so sort of criminals. A member of staff in the court yard moving vehicles didn't have the decency to speak either. This place is all about online sales and show no interest to customer's taking a browse.
Louis L.
Feb 19, 2022
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This started for me back November last year. Liam was my customer care sales representative. I cannot thank Liam enough for showing such patients he stay in touch keeping me updated.it took a while however I finally collected my M3 CS on the 29th. Acklam car center did everything they could to make me feel comfortable.they collected us from the station and found us a hotel for the evening as I had a problem with gap insurance etc and decided to spend the evening in teeside.
The entire team consistently checked in on us. On Sunday morning the vehicle was prep I was given a key safe box and flowers for my wife as gifts. Acklam car Centre has gone way beyond what I expected and this for me is the bench mark for customer care.all it's staff are a credit to the company and there jobs. Thank you all very much for the wonderful experience care & professionalism. Regards Louis.
The entire team consistently checked in on us. On Sunday morning the vehicle was prep I was given a key safe box and flowers for my wife as gifts. Acklam car Centre has gone way beyond what I expected and this for me is the bench mark for customer care.all it's staff are a credit to the company and there jobs. Thank you all very much for the wonderful experience care & professionalism. Regards Louis.
Hus
Feb 04, 2022
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Be careful with these guys, sold me a car which had poor repair work done to it! Rear diffuser had been painted in metallic black when it should of been gloss black! Alloy wheel refurbed in gloss black when it should of been satin finish. Then when you try and complain nobody gets in touch to resolve the matter Avoid if you can, no prep with cars just straight in and out for sale! My car was a 21 plate car you wouldn't expect it to have these types of issues!
