Business Details
Your Trusted Car Dealer in Eastbourne
Caffyns plc has been a trusted name in the automotive industry since entering the motor trade in 1903. With over a century of experience, we operate 20 dealerships across Sussex and Kent, offering an extensive range of new and used vehicles from leading brands including Volkswagen, Audi, SEAT, koda, Vauxhall, Volvo, MG, and Lotus. Our commitment to customer satisfaction is demonstrated through our 14-day money-back guarantee on online used vehicle purchases and manufacturer-approved service centres staffed by trained technicians. We provide comprehensive financing solutions through our FCA-regulated partnerships while maintaining transparency about commission structures.Our team combines deep industry knowledge with a dedication to personal service, ensuring customers receive tailored advice throughout their vehicle journey. From electric and hybrid models to traditional combustion-engine cars, we offer competitive pricing and aftersales support. Our Click & Collect service enables convenient online vehicle purchases, while our valuation tool simplifies the car-selling process. As a PLC company, we maintain our founders' values of integrity and customer care while embracing modern automotive innovations.
Services
New Cars
Used Cars
Servicing
MOTs
Electric Vehicles
Highlights and features
- We have over 150 years of automotive industry heritage
- We offer 20 dealership locations across Sussex and Kent
- We provide a 14-day money-back guarantee on online purchases
- Our technicians are manufacturer-trained and approved
- We operate an FCA-regulated credit brokerage service
Associations and certifications
- Financial Conduct Authority
Services
New Cars
Caffyns plc offers the latest models from Volkswagen, Audi, Volvo, and other leading manufacturers. Our sales team provides expert guidance on specifications, financing options, and delivery timelines. Customers benefit from manufacturer warranties and exclusive dealership promotions across our Sussex and Kent locations.
Used Cars
Our approved used car stock includes multiple brands with transparent pricing and history checks. The 14-day money-back guarantee applies to online purchases, with flexible part-exchange options available. Each vehicle undergoes rigorous inspection before sale.
Servicing
Manufacturer-trained technicians use specialist equipment for scheduled servicing and repairs. Competitive pricing includes service plans starting at 19.69 monthly, with genuine parts ensuring warranty compliance and long-term reliability at all our dealership locations.
MOTs
Approved MOT testing facilities at all dealerships provide thorough inspections by certified technicians. We offer free re-tests within 14 days of initial testing and prioritise customer convenience with flexible appointment scheduling.
Electric Vehicles
We specialise in electric and hybrid models from Audi, Volkswagen, and Volvo. Our experts provide charging infrastructure guidance, range optimisation advice, and access to government incentives for eco-friendly motoring solutions across the South East.
Questions
What brands do Caffyns plc represent?
Caffyns plc represents Volkswagen, Audi, SEAT, koda, Vauxhall, Volvo, MG, Lotus, CUPRA, and Motorstore across our 20 Sussex and Kent dealerships.
Can I purchase a car online?
Yes, our Click & Collect service allows online vehicle selection with collection available at your preferred dealership.
Do you offer electric vehicle options?
We provide a comprehensive range of electric and hybrid vehicles from Audi, Volkswagen, Volvo, MG, and SEAT with charging guidance.
How can I get my car valued?
Use our online valuation tool for an instant guide price or contact your local dealership for a professional assessment.
Are your service centres manufacturer-approved?
Yes, all our service centres use manufacturer-trained technicians and genuine parts to maintain warranty validity.
Reviews (4)
Dan Godawela
Mar 31, 2022
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Brilliant customer service by Mr Light. Went to look for part exchange options and ended up buying an excellent family car. Very friendly and helpful team gave us all the information, support and time to make our decision. We may not visit regularly but definitely will be returning for our next car in the future.
Margaret Drammeh
Nov 05, 2021
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Collected my new car from here a few weeks ago. Motability sales nam was helpful and kept me updated as to where my car was at each stage of it journey from Mexico where it was built for me.
Dave Ball
Jan 29, 2021
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Bill was the perfect salesman no pressure. The decision to buy was totally mine. Now the owner of a beautiful Lexus. Thanks Bill
Woody Woodz
Mar 26, 2020
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I have had a few of my friends go to Caffyns to buy a car and both of them have said that the staff, sale's team where great, very helpful, very polite and both walked away with new cars so I would say to anyone who reads this that if you are thinking about buying a new car then please try Caffyns first.
