Business Details
50+ Years
experience
Emergency
services
Your Trusted Kia Dealer in Harlow & Stevenage
Ken Brown Motors is a family-owned business serving Essex and Hertfordshire since 1968, offering new and manufacturer-approved Kia vehicles alongside comprehensive aftersales services. Our commitment to customer-first experiences is supported by a team of manufacturer-trained technicians using genuine parts, backed by a two-year warranty. We specialise in Motability solutions, fleet services, and vehicle valuations, with dealerships in Harlow and Stevenage.Recognised as a Great Place To Work and highly commended in Kia's EV Excellence Awards, we combine decades of expertise with modern facilities to ensure customer satisfaction and vehicle reliability.
Services
New Car Sales
Used Car Sales
Servicing
MOT Testing
Motability Scheme
Details
- Year established: 1968
Highlights and features
- Family-owned with over 50 years of automotive expertise.
- Manufacturer-approved Kia servicing and parts for reliability.
- Award-winning EV and aftersales excellence.
- Tailored Motability and fleet vehicle solutions.
- Great Place To Work-certified team prioritising customer care.
Associations and certifications
- Great Place To Work
What people say
Excellent service
Knowledgeable staff
Helpful and friendly
Stress-free process
Prompt communication
Services
New Car Sales
We offer the latest Kia models, including electric and hybrid options, with competitive pricing and finance packages. Our sales team provides tailored advice to match vehicles to customer needs. With regular special offers, we ensure value-driven purchases backed by manufacturer warranties.
Used Car Sales
Our approved used car stock includes over 120 vehicles, all inspected to Kia standards. We provide transparent valuations, part-exchange options, and low-mileage guarantees. Customers benefit from competitive pricing and admin fee transparency.
Servicing
Manufacturer-trained technicians perform scheduled and seasonal servicing using genuine parts. We offer MOT preparation, winter checks, and diagnostics. Our 200 Excess Return voucher enhances value for service bookings.
Motability Scheme
We facilitate three-year Motability leases for eligible customers, including vehicle adaptations. Our team simplifies eligibility checks and lease management, supporting drivers with disabilities to access worry-free motoring.
Vehicle Valuation
Instant online valuations for used cars ensure fair pricing with no obligation. We guarantee best-price offers for vehicles, even if not purchasing from us, with rapid payment via direct bank transfer.
People
Jass
Sales Executive
Specialises in matching customer needs to Kia models, offering transparent pricing and finance guidance. Recognised for patient explanations and post-purchase support, ensuring a stress-free buying experience.
Logan
Sales Advisor
Assists customers with new car selections, providing detailed model comparisons and aftercare advice. Praised for non-pressured consultations and follow-up communication throughout the purchase process.
Mihai
Service Advisor
Manages MOTs, diagnostics, and repairs with clear issue explanations. Implements proactive maintenance checks and ensures timely service completion, maintaining customer trust through technical expertise.
Alan
Technician
Handles complex servicing requirements, including hybrid systems and electronic diagnostics. Combines technical certifications with customer-focused updates during repair processes to ensure transparency.
Lee
Motability Specialist
Coordinates adaptive vehicle modifications and lease documentation for disabled drivers. Streamlines eligibility verification and adapts showroom experiences to accommodate accessibility needs.
Questions
What Kia models are available under the Motability Scheme?
We offer Kia's full Motability range including the Picanto, Rio, Niro, and e-Niro. Our specialists help select suitable models based on mobility allowance entitlement.
Do you price-match competitors for new cars?
We guarantee competitive pricing with a best-price promise. Contact our sales team with verified quotes for matching or improvement.
Can I service my Kia at either dealership location?
Yes, both Harlow and Stevenage sites provide full servicing. Bookings at either location grant access to shared technician expertise and parts inventory.
What happens if my used car valuation changes post-inspection?
Our valuation remains fixed post-agreement, provided no undisclosed damage or modifications exist beyond initial online assessment parameters.
Are electric vehicle test drives available?
Yes, we offer extended EV test drives with technician accompaniment to demonstrate features like regenerative braking and charging processes.
Reviews (5)
Alain Z.
Jun 16, 2022
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Came to test drive an EV6 yesterday and had a great experience. Ahmet and his colleague were very friendly and helpful, ready to answer any question and share their enthusiasm. They were also not over pushy as can be the case at some dealerships, so this was another appreciated thing. Thanks, really enjoyed the experience.
Ceris James
May 01, 2022
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Brilliant service throughout the whole process of buying my car, even with it being a long distance sale. Joe was very helpful, friendly and patient in answering all my queries. I would highly recommend his service. Very pleased with my purchase.
Michael Taylor
Apr 20, 2022
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From the first phone call to picking up our new car the whole experience and service was first class. Frank was a pleasure to deal with and was so helpful and knowledgeable, he made the process stress free. I would highly recommend Ken Brown Kia if you are looking for your next car.
Michael Chu
Apr 05, 2022
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We want to share our great experience at Ken Brown Kia Harlow. Joe is Amazing. Professional and knowledgeable. He located the car we had been looking for and we couldn't be more thankful for his dedication to help us. This has been the best personal customer service we have ever experienced! The vehicle chosen by him is hand-picked. It was even in immaculate condition with low mileage as well as no accidents.
The car has everything we were looking for when we thought of buying a pre-owned vehicle! He took his time and was polite and understanding from start to finish. Joe is a huge asset to the company! Special thanks for Eddie. He went the extra mile, friendly, polite and informative. Answering all my questions patiently and explanation offered. The process was easy and enjoyable. Thank you Frank for your hospitality. Again, our kindest thanks to all. Highly recommend Kia Harlow. Wouldn't go anywhere else!
The car has everything we were looking for when we thought of buying a pre-owned vehicle! He took his time and was polite and understanding from start to finish. Joe is a huge asset to the company! Special thanks for Eddie. He went the extra mile, friendly, polite and informative. Answering all my questions patiently and explanation offered. The process was easy and enjoyable. Thank you Frank for your hospitality. Again, our kindest thanks to all. Highly recommend Kia Harlow. Wouldn't go anywhere else!
Louise Berry
Mar 11, 2022
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Great service from a professional team. They kept us up to date with news regarding our new car's arrival. They were very pleasant to deal with, no pressure at all and were always quick to answer any questions we had. The Ken Brown team made the whole car buying experience a pleasant one. Thanks in particular to Frank.