Business Details
Your Trusted Ford Dealership in Grays, Essex
Rates Ford, part of the Rates Group, has been serving Essex customers for over 67 years as a family-run Ford dealership. Our expertise spans new and approved used Ford vehicle sales, comprehensive aftersales care including servicing, MOTs, and repairs, and tailored finance solutions. Recognised with Ford's Chairman's Award for Customer Service excellence for ten consecutive years, we prioritise customer satisfaction through free local collection/delivery and dedicated business customer support.Our state-of-the-art facilities in Grays, Essex, combine cutting-edge technology with genuine Ford parts to ensure vehicle longevity. With extended weekday hours and weekend availability, we provide accessible, high-quality service across Ford's full model range, including electric and commercial vehicles.
Services
New Ford Sales
Used Ford Sales
Ford Servicing
MOT Testing
Parts Supply
Vehicle Repairs
Electric Vehicles
Commercial Vehicles
Tyre Services
Finance Solutions
Highlights and features
- Family-run business serving Essex for over 67 years
- Ford Chairman's Award winners for 10 consecutive years
- Free local vehicle collection and delivery service
- Dedicated Ford-trained technicians and genuine parts
- 150+ approved used Ford vehicle selection
Services
New Ford Sales
Rates Ford offers the complete range of new Ford models including Puma, Kuga, Mustang Mach-E, and Transit. Our sales team provides expert guidance on finance options and vehicle specifications. With regular manufacturer offers and part-exchange valuations, we ensure competitive pricing across all new Ford purchases.
Used Ford Sales
Our approved used Ford stock features over 150 rigorously inspected vehicles with warranty coverage. From compact Fiesta models to commercial Transit vans, each undergoes comprehensive preparation. Online reservation available for 99, with flexible finance options and part-exchange services.
Ford Servicing
Manufacturer-standard servicing using genuine Ford parts and diagnostic equipment. Includes free video health checks, courtesy wash, and 1-year roadside assistance. Competitive pricing with seasonal offers and fixed-price service plans available for budget management.
MOT Testing
DVSA-approved MOT testing for all vehicle makes. Our technicians identify potential issues before they become failures. Combined service packages available with MOT re-tests offered free of charge within 10 days of initial test.
Electric Vehicles
Specialist advice on Ford's electric range including Mustang Mach-E and E-Transit. Home charging installation guidance and public charging network information. Access to government grants and tailored finance packages for electric vehicle purchases.
Questions
What Ford models are available at Rates Ford?
We stock Ford's full range including Puma, Kuga, Mustang Mach-E, Transit, and electric models. Both new and approved used vehicles are available with online reservation options.
Do you offer vehicle finance options?
Yes, we provide competitive finance packages including PCP, HP, and leasing options. Our FCA-authorised team can connect you with suitable lenders for personal or business needs.
What servicing options exist for Ford vehicles?
We offer minor, full, and major services using genuine parts. Packages include free health checks, courtesy washes, and roadside assistance. Fixed-price plans spread costs over monthly payments.
Are electric vehicle charging solutions available?
Our EV specialists provide home charging installation advice, public charging network guidance, and information about government incentives for electric vehicle purchases.
What are your opening hours?
Sales: Monday-Friday 8:30am-6:30pm, Saturday 9am-5pm, Sunday 11am-4pm. Service department: Monday-Friday 7:30am-5:30pm, Saturday 8am-1pm.
