Business Details
18 Years
experience
Your Trusted BMW Dealer in Romford
At Sytner Harold Wood, we are passionate about every aspect of BMW ownership. Our dedicated team strives to deliver the highest levels of customer service for both sales and service customers, ensuring a seamless experience whether you are purchasing a new BMW, an approved used vehicle, or booking a service or MOT. With over a decade of experience, we combine industry expertise with a commitment to excellence, offering a comprehensive range of services including genuine BMW parts, expert repairs, and tailored financing options.Our reputation is built on trust, reliability, and a deep understanding of our clients' needs, supported by consistent positive feedback from our valued customers. We are proud to serve the Romford community and surrounding areas, providing solutions that meet the highest standards of quality and innovation.
Services
New Car Sales
Service & Repairs
Genuine BMW Parts
MOT Testing
Vehicle Inspections
Details
- Year established: 2008
Highlights and features
- We offer over 20 years of combined experience in BMW sales and servicing.
- Our team provides expert repairs using genuine BMW parts and advanced technology.
- We guarantee transparent pricing with no hidden fees.
- Our customer service team is available for assistance during extended hours.
- We hold a 5.0/4.5 rating for sales and service based on verified customer reviews.
What people say
Friendly staff
Efficient service
Expert advice
Clean facilities
Prompt communication
Services
New Car Sales
We offer the latest BMW models with tailored finance packages and part-exchange options. Our sales team provides expert guidance to help you find the perfect vehicle for your lifestyle. Customers benefit from competitive pricing and exclusive offers available on new BMW purchases.
Service & Repairs
Our certified technicians perform servicing and repairs using genuine BMW parts and diagnostic tools. We offer MOT testing, seasonal inspections, and warranty-covered work to maintain your vehicle's performance. Flexible appointment scheduling ensures minimal disruption to your routine.
Genuine BMW Parts
We supply and fit authentic BMW components to ensure optimal vehicle functionality and safety. Parts availability includes accessories, performance upgrades, and replacement components. Our inventory guarantees quick turnaround for repairs and customisation projects.
MOT Testing
We provide official MOT testing for vehicles aged three years and older. Our process includes pre-test inspections to identify potential issues. Customers receive transparent advice on necessary repairs to pass the statutory examination.
Vehicle Inspections
Comprehensive vehicle assessments identify maintenance needs before they become critical. We offer digital health reports and video diagnostics to explain required work. Proactive care plans help maintain your BMW's long-term reliability and value.
People
Sam Street
Head of Business
With extensive automotive industry experience, Sam leads our team in delivering exceptional customer service. He personally oversees quality assurance and customer satisfaction initiatives.
Steve Impey
New Car Sales Manager
Steve manages new vehicle acquisitions and sales operations. His expertise ensures competitive pricing and availability of the latest BMW models for our customers.
Nick Thake
New Car Sales Manager
Nick specialises in premium vehicle sales and finance solutions. He works closely with customers to understand their requirements and match them with appropriate BMW models.
Rob Allan
Used Car Sales Manager
Rob oversees our approved used vehicle inventory. He ensures all pre-owned cars meet BMW's strict quality standards before offering them to customers.
Scott Warman
New Car Retail Manager
Scott coordinates new car deliveries and customer handover experiences. He focuses on ensuring smooth transactions and comprehensive vehicle orientation for buyers.
Questions
Do you offer finance options for BMW purchases?
Yes, we provide 0% finance options and tailored payment plans for new and used BMW vehicles.
Can I book a service appointment online?
Yes, our website allows online booking for servicing, MOTs, and vehicle inspections with real-time slot availability.
Are genuine BMW parts available for older models?
We maintain inventory for most BMW models and can source specific components through our supplier network.
What MOT preparation services do you offer?
We provide pre-MOT inspections with digital health reports to identify potential failure points before testing.
Do you provide courtesy cars during servicing?
Yes, we offer complimentary courtesy vehicles subject to availability for customers requiring extended servicing.
How can I track my vehicle's service history?
Registered users can access digital service records through the My BMW App or our online customer portal.
Reviews (5)
Thomas Young
Jun 11, 2022
Report
Brought an approved used vehicle from this garage and couldn't be happier! The whole process from start to finish was great and Darren Kwateng went above and beyond during my experience of buying a 1 series (M Sport). Keeping in regular contact through phone and email, sending me multiple videos of the car with specific elements I was interested in shown, such as the interior lighting. All questions I had were answered, very smooth process and delighted once my car was delivered. - I would 100% recommend Harold Wood if you are looking for an approved used BMW!
Rayhan Uddin
May 25, 2022
Report
So happy I chose this BMW in Harold Wood. The service was great, from the people on the phone to the people at the branch and especially our rep Dean Burgess. Dean is extremely friendly and great at his job, was always keeping in touch while we had to wait for the car to arrive, thanks Harold Wood BMW and thanks Dean!
Paul Harding
May 18, 2022
Report
I bought a used car from Sytner Horold Wood. I cannot believe the level of attention and service. Sohaib Alam handled my purchase and the whole procedure was a pleasure, nothing seemed to much trouble. Ten out of ten. And, the car (Mustang) is fabulous. Thanks to all the team. I recommend this dealer and would use them again.
Anir Aaron Beegoo
May 14, 2022
Report
I've been attending this dealer for nearly 10 years and my most recent visit has undoubtedly been the best. My experience with Sebastian Lewis was exceptional. I brought my car in with a fault late on a Friday before a bank holiday weekend. Sebastian immediately took charge and was reassuring. I felt well looked after throughout the following week and everything was made easy and uncomplicated. Communication at all times was spot on and he absolutely went above and beyond. Friendly, polite and professional, he's an absolute credit to the business. Thanks mate, appreciate all your help!
Elle Sozzi
Apr 30, 2022
Report
I have to commend both Tammika and Olivia in looking after me during the process of buying a brand new BMW 2 series coupe. Despite the long production time I was kept updated and Olivia made sure the hand over was particularly special for this, she showed me how the car worked and set up my BMW profile. I drove away a very happy customer and have no issue in recommending my friends and family to pair of them. I wish them both the best luck going forward and are a true asset to your team.
