Business Details
50+ Years
experience
Your Trusted Used Car Dealer in Whitchurch
Established in 1948, Victoria Garage has built a legacy as a family-run business dedicated to providing exceptional automotive services. Our expertise spans four generations of the Ball family, combining decades of industry knowledge with a commitment to customer satisfaction. We specialise in offering high-quality used vehicles at competitive prices, supported by tailored finance solutions and part-exchange options. Our team prioritises transparency, trust, and personalised service, ensuring every client receives the attention and guidance needed to make informed purchasing decisions. With a heritage rooted in Shropshire, we serve customers across Whitchurch, Shrewsbury, Chester, and surrounding areas.Our values of responsibility and openness underpin every interaction, from vehicle selection to after-sales support. As an authorised credit broker regulated by the Financial Conduct Authority, we offer access to flexible financing plans designed to suit diverse budgets. Our dedication to maintaining industry standards is reflected in our partnerships with leading warranty providers like the AA. Over seven decades, we have evolved into a trusted dealership, blending tradition with modern convenience to meet contemporary automotive needs.
Services
Used Car Sales
Part Exchange
Finance Options
Vehicle Warranty
Customer Enquiries
Details
- Year established: 1948
Highlights and features
- Family-owned and operated since 1948 with four generations of automotive expertise
- Offer flexible finance options regulated by the Financial Conduct Authority
- Provide competitive part-exchange valuations on a wide range of vehicles
- Maintain transparency and openness in all customer interactions
- Serve Shropshire motorists with local knowledge of Whitchurch and surrounding areas
Associations and certifications
- AA
Services
Used Car Sales
We offer a comprehensive selection of high-quality used cars from premium brands including BMW, Mercedes-Benz, Audi, and MINI. Our inventory features diverse models and price points to suit various budgets and requirements. Each vehicle undergoes rigorous inspection to ensure reliability and value for money.
Part Exchange
Our part-exchange service provides competitive valuations for vehicles of all makes and models. Customers receive immediate assessments either in-person or through our online enquiry form. This streamlined process simplifies purchasing new vehicles while maximising the value of existing cars.
Finance Options
We offer flexible finance solutions including Personal Contract Purchase and Hire Purchase agreements. Our FCA-regulated services provide transparent terms with no hidden fees. Customers benefit from tailored payment plans that consider deposit amounts, mileage requirements, and budget constraints.
Questions
What types of used vehicles do you offer?
We stock premium pre-owned cars including BMW, Mercedes-Benz, Audi, MINI, Ford, Mazda, and Volkswagen models across various price ranges.
Do you provide finance options for car purchases?
Yes, we offer FCA-regulated finance solutions including PCP and HP agreements with flexible terms tailored to individual budgets and requirements.
Can I get a part-exchange valuation online?
Our website features a part-exchange enquiry form for initial assessments, though this doesn't constitute a binding offer. Final valuations require in-person inspections.
What areas do you serve?
We primarily serve Shropshire customers in Whitchurch, Shrewsbury, and Chester, with delivery options available across the region.
Are your vehicles covered by warranty?
Yes, we offer AA Warranty coverage on eligible vehicles for added peace of mind and protection against unexpected repair costs.
Reviews (5)
Luke Squires
Apr 08, 2022
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Purchased my new car last week. The entire team were really helpful throughout and went above and beyond to get me the car in time for the bank holiday weekend. Would use the team again. Thanks especially to Bryn for sorting most of it!
Nigel Griffiths
Feb 05, 2022
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Always try to buy petrol from here to support a local, long established business.no problem when the "crisis" was happening.
Lozzie
Oct 01, 2021
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I LOVE my new car, thank you Bryn and Chris. I gave Bryn spacific details on what car I'd like and gave him information of what things I'd like the car to have and colour. Bryn did his research, and he found exactly what I was looking for within a couple of weeks he gave me a call. I went into the garage where I was welcomed by Bryn and Chris. both lovely and knowledgeable people in there job role, your always guaranteed a good laugh and banter when you visit.
I was in love with the car, had a drive and I just knew it was the one, I picked it up a few days ago and it's just amazing, I'm never out of it. highly recommend Chris and Bryn at Victoria garage, they both really go above and beyond in there Job to get exactly what you need. thanks both so much again for all your help
I was in love with the car, had a drive and I just knew it was the one, I picked it up a few days ago and it's just amazing, I'm never out of it. highly recommend Chris and Bryn at Victoria garage, they both really go above and beyond in there Job to get exactly what you need. thanks both so much again for all your help
Kevin Mcdermott
Sep 26, 2021
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Made a number of calls inquiring about a car, no response back. Customer service is appalling and that's before you even buy a car from them. Don't waste your time. If you have a McLaren for-sale with them, I'd collect it
Oliver Harrison
Jun 27, 2021
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All well when they're pushing you to put a deposit down! After agreeing to refund me I've been chasing my money for 5 weeks! They keep saying the accountant is sending it but clearly not bothered. I will not be dealing with this garage in the future.
