Business Details
50+ Years
experience
Your Trusted Mazda, Suzuki & KGM Dealer in Surrey
Established in 1964, TW White & Sons stands as one of the UK's longest-running Mazda dealerships, now managed by the second and third generations of the White family. With three showrooms across Surrey, South London, and Kent, we offer new and approved used Mazda, Suzuki, and KGM vehicles alongside comprehensive aftersales services. Our 100-strong team operates from state-of-the-art facilities, including a 22,000-square-foot Byfleet workshop and Leatherhead parts warehouse serving national distribution.Recognised as Mazda's UK Dealer of the Year in 2014 and AutoTrader's Customer Choice Award winner in 2019, we pioneered salaried sales roles to eliminate commission-based pressure. Our 112 technical accreditations and Motor Industry Code of Practice membership demonstrate our commitment to technical excellence and ethical trading. With over 34,500 new and 57,000 used cars sold by 2024, we combine six decades of automotive expertise with continuous investment in training and technology.
Services
New Car Sales
Used Car Sales
Car Servicing
MOT Testing
Parts Supply
Details
- Year established: 1964
Highlights and features
- We have over 60 years of automotive dealership experience
- Our salaried sales advisors prioritise customer needs over commission
- State-of-the-art workshops with 112 technical accreditations
- Suzuki 14-day return guarantee available
- Multiple award-winning service excellence since 1964
Associations and certifications
- ISO 9001
- Motor Industry Code of Practice for Service and Repair
- ABS Systems
- Engine Management
- Expert Technicians
What people say
Great service from start to finish
Highly recommend
Stress-free purchasing experience
Personalised service
Professional aftersales care
Services
New Car Sales
We offer the latest Mazda, Suzuki, and KGM models including the Mazda CX-80, Suzuki e Vitara, and KGM Actyon. Our sales team provides expert guidance through our multi-franchise inventory. Customers benefit from manufacturer warranties and financing options arranged through our FCA-regulated services.
Used Car Sales
Our approved used car stock includes Mazda, Suzuki, and KGM models with full service histories. Each vehicle undergoes rigorous inspection to meet franchise standards. We offer transparent pricing with optional warranty extensions and part-exchange facilities.
Car Servicing
Manufacturer-trained technicians use diagnostic equipment to service Mazda, Suzuki, KGM, Hyundai, and Kia vehicles. Services include oil changes, component checks, and electronic system adjustments. We provide courtesy cars and collection/delivery options for customer convenience.
MOT Testing
Our DVSA-approved test centre offers MOT testing for all vehicle makes. The process includes comprehensive safety checks and pre-test inspections. Customers receive detailed reports with transparent pricing for any required repairs.
Parts Supply
We supply genuine Mazda, Suzuki, and KGM parts through our Leatherhead warehouse. The facility handles national distribution while showrooms maintain local stock for immediate availability. Parts come with manufacturer guarantees and fitment assurance.
People
Neil White
Managing Director
Third-generation automotive specialist leading TW White & Sons since 1964. Championed salaried sales roles to improve customer experience. Holds strategic oversight of all dealership operations across six locations.
Jen Westwood
Group Head of Business
Award-winning marketing leader since 2017, responsible for digital transformation and business strategy. Recognised as Motor Trader Rising Star in 2017 before promotion to group leadership in 2024.
Daniel Barron
Suzuki Sales Manager
Former Motor Trader Rising Star Award winner (2018) with expertise in customer service. Now oversees Suzuki sales operations at Effingham showroom while maintaining franchise compliance standards.
Questions
What brands do you represent?
We are official dealers for Mazda, Suzuki, and KGM with authorised aftersales facilities for Hyundai and Kia.
Can you service any car make?
Yes, our Byfleet facility services all makes while specialising in Mazda, Suzuki, KGM, Hyundai, and Kia models.
Do you offer car finance options?
We introduce customers to FCA-regulated finance providers with manufacturer-backed deals available for eligible applicants.
Are your used cars approved?
Yes, our approved used vehicles meet strict franchise standards with full service histories and warranty options.
What servicing guarantees do you provide?
We guarantee first-time fixes using manufacturer equipment while offering courtesy cars and collection/delivery services.
How can I get a car valuation?
Use our online valuation tool or contact our sales team for a professional part-exchange assessment.
Videos
Reviews (7)
Peter W.
Jun 27, 2022
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This is my second car I have purchased from this garage and the service that I receive is always first class. Daniel and Ryan are a great asset to the company any little teething problems they get sorted out straight away they are upfront and honest with the prices. I love my new CX 30 it's a great car and I will certainly be back again in three years time keep up the good work Peter Ward
John M.
Jun 24, 2022
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Buying my new Mazda CX-30 from T W White & Sons in Orpington was a real pleasure. All of the staff I spoke with and dealt with were friendly and knowledgeable and nothing was too much trouble. I'll certainly be taking my car back to them when its needs servicing and I thoroughly recommend them.
Linda S.
Jun 20, 2022
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Mr Malik and his team at T W White & Sons, Orpington continue to display outstanding Customer Service. My car was purchased in 2017 and I always ensure any Service or MOT is carried out by their exceptional mechanics. Even if they are very busy (which they usually are) - Any member of the team is approachable and they will always offer advice or assistance in a friendly and efficient manner. I would not take my car any where else. I trust them 100%
Pam H.
May 31, 2022
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Mazda have already asked for feed back, which has certainly been in T W Whites favour. I repeat myself in saying that as I think this is my fourth purchase from yourselves, this shows my satisfaction in the sales and service I receive, for me, it is very important. When I came in with a minor issue with my old car LV67 ZNG, I never dreamt that I would leave having purchased a new. Considering the delay in getting new cars, I was very lucky in not having to wait long for delivery and pleased with exchange offered for the old.
As in the past, Daniel dealt with my sale in a helpful and pleasant manner and has answered any queries I have had. I am getting to that stage in life when my next new wheels may have to be a motorised scooter, which unfortunately Mazda don't produce. I would like to think it will be awhile before that happens!
As in the past, Daniel dealt with my sale in a helpful and pleasant manner and has answered any queries I have had. I am getting to that stage in life when my next new wheels may have to be a motorised scooter, which unfortunately Mazda don't produce. I would like to think it will be awhile before that happens!
Juliet Rise
May 23, 2022
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Excellent customer service from Richard. He is very helpful and makes the whole experience of getting my car serviced a pleasure. I am not local to Bookham but their branch is the one I prefer to go to due to their knowledge, expertise and great service.
John Andrews
May 15, 2022
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I recently needed to change the hydraulic levers that hold up the boot of my Suzuki Vitara. I popped into my local dealer, TW White in Bookham. Ricky was very pleasant and efficiently found out the cost of the parts, ordered them and booked my car in on a Saturday morning to have them replaced. On the Saturday, I'd forgotten the appointment. I got a reminder call from Ricky, rushed down to the garage and parked up. Ricky told me the labour cost (reasonable) to fix the parts and made me a coffee.
After a short while he returned to tell me it had not taken as long as predicted and the labour cost was halved. How often does that happen? Ricky and the team were polite and engaging and made the whole experience a very pleasant. Thank you
After a short while he returned to tell me it had not taken as long as predicted and the labour cost was halved. How often does that happen? Ricky and the team were polite and engaging and made the whole experience a very pleasant. Thank you
Ian Williams
Apr 04, 2022
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Great service, we placed an order in September knowing that there would be a delay in the delivery due to the pandemic. The sales team, in particular Tom who was our contact was amazing at keeping us to date with how the delivery was progressing. We had our car delivery to us in March 2022. Tom made the trip down to deliver our car in person, which was great for us as it saved us a days journey as we live near Swansea. We would definitely recommend TW White & sons- Bookham as they provide a great deal and supported us through every step of purchase and delivery. Many Thanks Ian & Tracy.
