Business Details
45 Years
experience
Used Cars and Vans in Louth
Thurlby Motors, established in 1981, is a family-owned and operated used car dealership based in Louth, Lincolnshire. With over four decades of experience in the automotive industry, we specialise in providing high-quality used vehicles, expert aftersales support, and tailored finance solutions. Our team of dedicated professionals is committed to delivering exceptional customer service, ensuring every client receives a seamless and transparent purchasing experience. We pride ourselves on maintaining a diverse inventory of pre-owned cars and vans, meticulously maintained to meet rigorous standards. Our expertise extends to servicing, MOTs, and parts supply, offering comprehensive motoring solutions under one roof.As a trusted local business, we prioritise customer satisfaction through competitive pricing, flexible financing options, and a no-quibble guarantee. Our long-standing reputation in Lincolnshire reflects our dedication to integrity, reliability, and community-focused service. We continuously invest in staff training and facility upgrades to maintain our position as a leading regional dealership. Our commitment to innovation is evident in our development of performance vehicles and participation in motorsport, enhancing our technical expertise and brand recognition.
Services
Used Cars
Finance
Servicing
MOT
Parts & Accessories
Details
- Year established: 1981
Highlights and features
- We offer over 40 years of expertise in used car sales and aftersales services.
- Our vehicles undergo rigorous quality checks to ensure reliability.
- We provide tailored finance solutions with transparent terms.
- Our team delivers expert servicing and MOTs by certified technicians.
- We maintain a diverse inventory of quality pre-owned cars and vans.
Associations and certifications
- Information Commissioner's Office
- Financial Conduct Authority
What people say
Quality vehicles
Transparent pricing
Reliable service
Expert staff
No quibble guarantee
Services
Used Cars
Thurlby Motors offers an extensive selection of meticulously maintained used cars and vans. Each vehicle undergoes rigorous quality checks to ensure reliability and performance. Our inventory includes diverse makes and models, catering to varied customer needs and budgets. With competitive pricing and transparent history reports, we empower informed purchasing decisions while prioritising customer satisfaction.
Finance
We provide tailored finance solutions, including Hire Purchase and Personal Contract Purchase agreements. Our experienced team works with trusted lenders to offer competitive rates and flexible terms. By assessing individual financial circumstances, we help customers secure affordable monthly payments without compromising on vehicle quality or service standards.
Servicing
Our certified technicians deliver expert servicing using manufacturer-approved parts and equipment. Regular maintenance ensures optimal vehicle performance and longevity while maintaining warranty validity. We offer transparent pricing and clear communication about required work, prioritising customer convenience through courtesy vehicles and flexible appointment scheduling.
MOT
Thurlby Motors provides comprehensive MOT testing with qualified technicians and modern facilities. We conduct thorough inspections to meet DVSA standards, offering pre-test checks to identify potential issues. Customers receive clear explanations of results and any necessary repairs, with competitive pricing and efficient turnaround times to minimise vehicle downtime.
Parts & Accessories
We supply genuine and aftermarket parts for various vehicle makes, ensuring compatibility and durability. Our inventory includes essential components and performance upgrades, supported by expert advice from knowledgeable staff. Competitive pricing, warranty options, and rapid availability make us a reliable source for maintaining and enhancing vehicles.
People
Richard Walsh
Founder
Richard Walsh founded Thurlby Motors in 1981 after starting his career at a Vauxhall dealership. With over four decades in the automotive industry, he transformed the business into a multi-site operation while maintaining family values and customer focus.
Gail Smith
Company Secretary
Gail Smith joined Thurlby Motors with extensive financial expertise, strengthening the company's fiscal foundation. Her strategic management of financial operations has enhanced business stability while maintaining customer-centric priorities and long-term growth objectives.
Questions
What types of used vehicles do you offer?
We provide a diverse selection of quality used cars and vans from brands including Vauxhall, BMW, Land Rover, and Fiat, with options for various budgets and requirements.
Do you offer finance options for used cars?
Yes, we provide Hire Purchase and Personal Contract Purchase agreements through trusted lenders, with competitive rates and flexible terms tailored to individual financial circumstances.
What aftersales services do you provide?
We offer servicing, MOT testing, parts supply, and vehicle appraisals, supported by certified technicians and modern facilities to maintain your car's performance and value.
Are your vehicles inspected before sale?
All vehicles undergo rigorous quality checks, including mechanical assessments and history verification, to ensure reliability and compliance with our high standards.
Can I value my current vehicle?
Yes, use our online valuation tool or book an in-person appraisal with our team to receive a fair market assessment for your car.
What are your opening hours?
Sales are open Monday-Saturday 8:30am-5pm and Sunday 11am-3pm. Service and parts departments operate Monday-Friday 8am-5pm.
Reviews (6)
Kayleigh Gresswell
Oct 19, 2024
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After booking in my vehicle for the advertised all makes and models mot and of 35 and 89 respectively i picked up my car (which passed its MOT) to be found to have been charged over double the advertised price without my knowledge or consent. When a complaint was raised i was told i was wrong to assume the advertised rate is what i would recieve and the company stood by their member of staff who claims she told me verbally over the phone that this would be case.
No such effort was made and no proof could be provided by the company (as this is not what was asked for - i had no knowledge of any other price or agreement). The advertisement doesnt say from 35 and 89 - it simply states all makes and models 35 and 89 respectively. I am disgusted and have now made reports to trading standards, action fraud and my bank after the company has chosen not to reimburse the wrongfully taken funds and has offered me no apology - even going so far as to ignore my further correspondance.
I believe this is a scam and had i been elderly or vulnerable in any way i could have been led to believe that id forgotten that an alternative price and service was agreed however, im not and i havent so i cant stand by and let it happen to others.
No such effort was made and no proof could be provided by the company (as this is not what was asked for - i had no knowledge of any other price or agreement). The advertisement doesnt say from 35 and 89 - it simply states all makes and models 35 and 89 respectively. I am disgusted and have now made reports to trading standards, action fraud and my bank after the company has chosen not to reimburse the wrongfully taken funds and has offered me no apology - even going so far as to ignore my further correspondance.
I believe this is a scam and had i been elderly or vulnerable in any way i could have been led to believe that id forgotten that an alternative price and service was agreed however, im not and i havent so i cant stand by and let it happen to others.
Samantha Walker
Aug 09, 2024
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Simon and his team go above and beyond for you to get you the best deal the service plan is great and a good deal. I won't be going anywhere else in the future no pressure no fuss just excellent customer service from start to finish thank you.
Richard Harris
May 10, 2024
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I received excellent professional service. I scheduled my car for a differential seal replacement while I was working in the area. They completed the job within the agreed timeframe. Highly recommended!
Barry Baz Frayne
Feb 13, 2023
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This morning I took my daughters Astra in to Thurlby Motors Louth for repairs .
Graham helped me out as usual being my contact there since we moved to Louth 8 years ago. The work & professional friendly service over the years is second to none, work on my car & my 2 daughters cars MOT /service / repairs have been carried out to a very high standard. Mechanics / Sales in fact all who work there that I have been in contact with have been very Polite & informative . Special Mention of Graham who with his team do an excellent job.
Graham helped me out as usual being my contact there since we moved to Louth 8 years ago. The work & professional friendly service over the years is second to none, work on my car & my 2 daughters cars MOT /service / repairs have been carried out to a very high standard. Mechanics / Sales in fact all who work there that I have been in contact with have been very Polite & informative . Special Mention of Graham who with his team do an excellent job.
Angela Druce
Apr 08, 2022
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Had my car serviced after a good few years of neglect. Did a great job, drives so much better and hopefully will be more fuel efficient. Great job, thank you.
Sue Elsbury
Mar 10, 2022
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Excellent customer service very friendly and helpful staff we were well looked after while waiting for our car. Thurlby Motors are in Louth now a much bigger place. layed out nicely everyone is pleasent and helpful.
