Business Details
We have established a distinguished reputation in the automotive industry over the past 35 years. Our journey began in 1990, evolving from a single service station into a premier automotive group. We pride ourselves on our commitment to innovation, enthusiasm, and exceptional customer care. Our sales managers bring over 100 years of combined experience to ensure every client finds their ideal vehicle. We maintain professional standards across our industry-leading facilities, including our expansive Lexus Centre. Our highly skilled technicians provide meticulous aftercare within our state-of-the-art onsite workshops.
We focus on creating memorable experiences by treating every customer as part of the Mitchell family. Our growth is rooted in a sharp attention to detail and a dedication to quality. We leverage a trusted network to source specific approved used vehicles when requirements are unique. Our commitment extends beyond sales to supporting local, national, and international charities. We strive to ensure our community thrives through our dedicated philanthropic efforts.
We focus on creating memorable experiences by treating every customer as part of the Mitchell family. Our growth is rooted in a sharp attention to detail and a dedication to quality. We leverage a trusted network to source specific approved used vehicles when requirements are unique. Our commitment extends beyond sales to supporting local, national, and international charities. We strive to ensure our community thrives through our dedicated philanthropic efforts.
Highlights and features
- Our sales managers possess over 100 years combined experience.
- We have operated with excellence for over 35 years.
- Our team sources high-quality approved used vehicles via networks.
- We operate a state-of-the-art 20 bay workshop facility.
- Our group won Mitsubishi UK Dealer of Year twice.
Services
New Cars
We offer the latest vehicle ranges from Skoda, Mazda, and Lexus. This service caters to drivers seeking everything from electric SUVs to sporty hatchbacks. Clients benefit from expert guidance and a premium customer experience to find their perfect new vehicle.
Used Cars
Our team provides a selection of hand-picked, previously enjoyed models across various makes. We target buyers seeking quality-assured pre-owned vehicles that meet strict standards. Customers benefit from our rigorous selection process and the ability to source specific models.
Aftercare
We provide professional vehicle maintenance through our onsite workshop and skilled technicians. This service is designed for owners wanting to preserve their vehicle's performance and value. Clients receive transparent guidance through every step of the technical service process.
Vehicle Sourcing
We utilise a trusted network to find specific approved used vehicles not currently in stock. This service assists clients with very particular requirements for their next car. The benefit is a high-quality vehicle matched exactly to client specifications.
Part Exchange
Our automotive specialists provide accurate and honest valuations for your current vehicle. This service is for owners looking to trade in a well-maintained car for a new model. Clients receive a premium valuation based on professional assessment.
Videos
Reviews (7)
Lulu Kears
May 26, 2022
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An absolute pleasure to do business with! Sales Specialist Rob Norton treated me like a valued customer from start to finish. No pressures, easy and friendly taking the hassle out of buying. Picked up my new car tonight to discover that it has not only been valeted and serviced but they had also MOT'd put in some fuel all at no extra cost. I thought the customer service couldn't be topped until Rob presented me with a bouquet of flowers! Highly recommend if your looking to buy a car new or old. Thankyou Rob and Skoda Mitchell for making it such a memorable occasion.
Eddie Topping
May 08, 2022
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7 days ago I seen a Mazda 3 advertised with Mitchell Mazda in Chester. I showed interest on line and was contacted by Justin. Throughout the buying process I have been very impressed with the service Justin provided. He constantly kept me informed of the progress of my purchase and quickly answered any questions I had. It was a pleasure to buy a vehicle through Mitchell's Mazda and I would highly recommend them for any future purchases. I would like to pass on my thanks to Justin for his promptness, great communication and above all a salesman who did not pressure me.
Colin Robertson
Apr 13, 2022
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Outstanding dealership that make the car buying experience an absolute pleasure. I have now bought two cars from Mitchell koda, and I am confident that I will purchase another when the time comes to change again. In my personal experience, the sales manager, Andy Kelly, is incredible: professional, courteous, and always goes the extra mile to ensure that you get a great deal, a great vehicle, and a truly great service. I genuinely cannot recommend Mitchell koda highly enough.
Steve Johnson
Feb 25, 2022
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This is the first time I have used this Dealer to service my Skoda Superb. All I can say is the customer service from every single member of staff is absolutely amazing! The Customer Waiting Lounge is like a VIP Lounge at an airport. I'm actually writing this review from the Customer Lounge now (that must be a first?) I'd be happy for the technicians to take all day working on the car, so I can work from here all day.
Danish Jalali
Feb 13, 2022
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One of the best customer services I have received lately. Highly recommended. You will not be disappointed. I had the pleasure of greeted by Mr Mitchell himself. Short but impressive interaction.
Karel Rieder
Feb 05, 2022
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Excellent customer service, very knowledgeable, Profesional behaviour. It looks like only a positive review, but today, it's very difficult to find the same service standard. Always, I will come back in the future.
Robert Gilston
Nov 17, 2021
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The facilities for customers who are waiting for their car to be ready are excellent. Relaxing quiet seating area with refreshments available. Friendly staff serving drinks and bacon butties. The car is returned having been washed and the footwells vacuumed.
