Business Details
50+ Years
experience
Your Trusted Family-Run Car Dealership in Kent
Established in 1947, Humphries & Parks has built a legacy of excellence in automotive sales and service across Kent. As a family-run business, we combine decades of industry expertise with a commitment to customer-centric values, offering a comprehensive range of new and used vehicles from Suzuki, Mitsubishi, and KGM. Our team of certified professionals delivers tailored advice, ensuring clients receive vehicles that align with their needs and budgets. Recognised as Electric Vehicle Approved by the Office for Low Emission Vehicles, we lead in hybrid and electric vehicle knowledge.With a 3-acre site housing over 100 pre-owned vehicles and state-of-the-art servicing facilities, we prioritise transparency, fairness, and community trust. Our accolades, including AutoTrader Retailer Awards, reflect our dedication to quality and innovation. From seamless finance solutions to post-purchase support, we strive to make every interaction stress-free and rewarding, cementing our reputation as a trusted local partner.
Services
New Car Sales
Used Car Sales
Vehicle Servicing
MOT Testing
Electric Vehicle Sales
Hybrid Vehicle Sales
Vehicle Valuation
Car Sales Consultation
Finance Options
SMART Repair Facility
Details
- Year established: 1947
Highlights and features
- We have over 75 years of automotive industry experience.
- Our team holds Electric Vehicle Approved accreditation.
- We offer a 120-point vehicle inspection for pre-owned cars.
- We provide transparent, no-pressure sales consultations.
- Our family-run ethos ensures personalised customer care.
Associations and certifications
- Office for Low Emission Vehicles
- Financial Conduct Authority
What people say
Friendly and professional
No pressure to buy
Fair valuations
Seamless transactions
Exceptional aftercare
Services
New Car Sales
We offer a diverse range of new vehicles from Suzuki, Mitsubishi, and KGM, tailored to meet modern driving needs. Our sales team provides expert guidance to help customers select reliable, feature-rich vehicles. With competitive pricing and manufacturer partnerships, we ensure value-driven purchases backed by comprehensive warranties and after-sales support.
Used Car Sales
Our inventory includes over 100 hand-selected pre-owned vehicles across all makes and models. Each undergoes a rigorous 120-point inspection to guarantee quality and safety. Customers benefit from transparent pricing, free service plans, and a 6-month warranty, ensuring confidence in every used car purchase.
Vehicle Servicing
Our certified technicians deliver expert servicing for all vehicle types, using genuine parts and advanced diagnostic tools. Services include routine maintenance, MOT preparation, and complex repairs, ensuring optimal performance and longevity. We prioritise efficiency without compromising quality, minimising downtime for our clients.
MOT Testing
We provide MOT testing with a focus on thoroughness and customer education. Our process identifies potential issues early, ensuring compliance with safety standards. Customers receive clear explanations of results and any recommended repairs, fostering trust and transparency in maintaining roadworthiness.
SMART Repair Facility
Our in-house SMART repair service addresses minor dents, scratches, and bumper damage efficiently. Using advanced techniques, we restore vehicles to pristine condition without the need for full-body shop work. This cost-effective solution saves time and money while maintaining aesthetic and resale value.
People
Richard Stockwell
Sales Executive
With extensive experience in automotive sales, Richard prioritises customer needs, offering tailored advice without pressure. His dedication to transparency and after-sales support has earned consistent praise from clients, making him a trusted representative at Humphries & Parks.
Bradley Hood
Sales Executive
Bradley specialises in Mitsubishi and KGM vehicles, combining product knowledge with empathetic service. He assists customers in finding reliable, budget-friendly options and ensures seamless transactions, reflected in numerous positive reviews highlighting his professionalism and patience.
Josh Shaw
Customer Accounts Manager
Josh excels in understanding client requirements, offering straightforward advice on vehicle suitability. His attentive approach during test drives and paperwork processes has resulted in high customer satisfaction, particularly for his role in stress-free purchases and follow-up support.
Marcus Joy
Owner
As the current owner, Marcus has driven significant growth and accolades since 2012. His leadership focuses on maintaining family values while expanding services, including electric vehicle expertise and SMART repair facilities, ensuring the business remains innovative and community-focused.
Soren Kingsland-Joy
Aftersales Manager
Soren oversees post-purchase services, ensuring clients receive consistent support. His team manages warranties, service plans, and customer inquiries, reinforcing Humphries & Parks' commitment to long-term relationships and satisfaction beyond the initial sale.
Questions
What brands of vehicles do you sell?
We are official dealers for Suzuki, Mitsubishi, and KGM, offering new and used models across these brands.
Do you offer vehicle servicing and MOTs?
Yes, we provide comprehensive servicing, MOT testing, and diagnostic work using certified technicians and genuine parts.
Can I sell my car to Humphries & Parks?
Yes, we buy all makes and models with no admin fees. We offer instant payment and free collection.
Are your staff trained in electric vehicles?
Yes, we are Electric Vehicle Approved by the Office for Low Emission Vehicles, with expert knowledge in hybrids and EVs.
Do you provide finance options?
Yes, we partner with lenders to offer competitive finance packages, including PCP and HP agreements.
What areas do you serve?
We primarily serve Kent, including Maidstone, West Malling, Tonbridge, and Sevenoaks, with nationwide delivery options.
Videos
Reviews (5)
Anupa Patel
Jun 12, 2022
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Friendly knowledgeable sales process. Extra's included in terms of post sales servicing. I would highly recommend if you're considering buying a new vehicle.
Sue Jennings
Jun 11, 2022
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Excellent all round can't fault them. Helpful friendly. Went above and beyond to help Aftercare fantastic too! Even came To my home to fit a Boot strip a week later. that's Good Service! Thank you Boys!
Katie Craven
Jun 01, 2022
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Just brought a second hand car from here. Bradley was great for customer service. Kept me in the loop with anything that was needed or was being done. Thank you guys! Highly recommend. Also got some freebies of apple juice from the local farm!
Ana Vidal
May 28, 2022
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Just bought a car from Humphries and Parks Mitsubishi and the service was great. From the first visit, the test drive, the sale to the pick up date. Very happy with the service and new car.
Rawdon Etchells
Apr 30, 2022
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Very happy with the whole experience. From choosing the car, the help with all the finances, paperwork and any questions we had. Josh was very helpful and professional with great knowledge of the products available.
