Mercedes-Benz South West

Business Details

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services

Your Trusted Mercedes-Benz Dealer in Exeter

Mercedes-Benz South West has established itself as a premier destination for new and approved used Mercedes-Benz vehicles in the South West region. Our commitment to excellence is reflected in our comprehensive range of services, including vehicle sales, finance solutions, and after-sales support. With dedicated Sales and Service Teams, we prioritise customer satisfaction by offering tailored advice and maintaining the highest standards of vehicle care. Our finance options, including PCP and APR plans, ensure accessibility for diverse customer needs.

We provide 24/7 roadside assistance through MobiloVan, alongside service plans, warranties, and MOTs to guarantee long-term reliability. Our digital tools, such as online reservations and home delivery, enhance convenience, while our 14-day money-back guarantee underscores our confidence in customer satisfaction. With multiple dealership locations and partnerships with regulatory bodies like the Financial Conduct Authority, we combine local expertise with global standards to deliver a seamless automotive experience.

Services

Car Sales Van Sales Service & Repair Finance Options Roadside Assistance

Highlights and features

We offer 24/7 roadside assistance for Mercedes-Benz vans.
Our finance plans include 8.9% APR on approved used electric cars.
We provide 14-day money-back guarantees on vehicle purchases.
Our service teams deliver manufacturer-backed warranties and MOTs.
We operate multiple dealership locations across the South West.

Associations and certifications

Financial Conduct Authority

What people say

Exceptional customer service Quality vehicles Reliable after-sales Trustworthy dealership Excellent support

Website

Update Listing

Services

Car Sales

Mercedes-Benz South West offers a wide selection of new and approved used cars, including electric and hybrid models. Customers benefit from competitive pricing, finance options like PCP, and a 14-day money-back guarantee. Our Sales Teams ensure a tailored experience to match individual needs.

Van Sales

We provide new and approved used Mercedes-Benz vans, including the Citan, Sprinter, and eVito. Finance contributions of up to 7,200 are available, alongside home delivery options. Our Van Centres offer expert advice and after-sales support for business customers.

Service & Repair

Our Service Teams deliver manufacturer-standard maintenance, MOTs, and repairs using genuine parts. Services include StarGard Protection, cosmetic repairs, and MobiloVan roadside assistance, ensuring long-term reliability and vehicle longevity.

Finance Options

We offer competitive finance plans, including 8.9% APR on approved used electric cars and PCP agreements. Customers receive transparent terms, with no hidden fees and commission disclosures, ensuring informed financial decisions.

Roadside Assistance

MobiloVan provides 24/7 roadside assistance, including recovery and emergency repairs. Available free with new vehicle purchases, this service ensures minimal downtime for drivers across the UK, enhancing peace of mind.

Questions

What finance options are available for Mercedes-Benz purchases?

We offer PCP finance plans with 8.9% APR on electric cars and manufacturer contributions. Terms vary based on vehicle type and customer eligibility.

Do you provide after-sales service for used vehicles?

Yes, we offer warranties, MOTs, and service plans for approved used vehicles, alongside MobiloVan roadside assistance for added reliability.

Can I purchase a vehicle online?

Yes, we provide online reservations, home delivery, and fast checkout options for new and used vehicles, ensuring a seamless buying experience.

What areas do you serve?

We serve customers across the South West, including Exeter, Plymouth, Taunton, and Truro, with multiple dealership and Van Centre locations.

Is there a money-back guarantee on vehicle purchases?

Yes, we offer a 14-day money-back guarantee, allowing customers to return vehicles if they are not fully satisfied with their purchase.

Reviews (7)

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Renata Iwanicka

Jun 14, 2022 Report

We would like to thank MERCEDES SOUTH WEST, especially Steven. We must admit, he is an exceptional salesman. The offer we received from Steven was unbeatable, even though we decided to spend much more then we anticipated. And the most important part is that we are totally happy with it! Good advice and good decisions made. We will be back. Thank you Steven Renata and Eric

Omer Cetin

Jun 14, 2022 Report

Ive collected a 21 reg white mercedes gle400d. I must say ive collected many cars of which most of them have been mercedes cars from mercedes dealerships but this collection has been the best so far. I am extremely happy with the service that Stephen Berndt gave. Cannot fault a single thing. Absolutley amazing. His customer service, the calls we had during the process and the handover couldnt be any better.

He really dis make the experience special. Even though exeter mercedes was 3 hours drive for us, Stephen really did make this worth it. I want to repeat again, this guy really knows what hes doing and made the mercedes exeter experience great! Thank you guys, really happy and impressed with the car and the experience

Sunny Cleaver

Jun 04, 2022 Report

Good place to buy your car and the after sales care is brilliant. Service is done whilst you wait and the staff are lovely, plus there is plenty of tea coffee and cakes and watch telly whilst you wait for the service to be done

Steve Parker

May 18, 2022 Report

Dropped my car in for recall work. So impressed with the service I received. From the booking process which was so simple, to even being notified about roadworks by the garage when I attended. A polite, not pushy call from Sales asking if I would care to look around whilst I was waiting (wish I could have assured a newer one!). Showroom is immaculately clean, hand wash, gloves and makes everywhere to use if you wanted. Felt really safe.

Staff were polite, professional and so pleasant. Free tea, proper coffee, and cakes. What now could you ask for. The recall work was completed promptly. It's my first experience of this showroom, and based in this I shall certainly be looking to purchase from then in the future.

Paul Trace

May 10, 2022 Report

First class service from Sam who helped me from the initial enquiry through to collection. The process was stress free and made easy by the regular communication. Another really enjoyable experience from Mercedes-Benz of Exeter and I would definitely recommend the team for either sales or servicing.

Sanjay Gill

Apr 13, 2022 Report

Purchase a used vehicle from MB Exeter, and had the pleasure of dealing with Stephen. From the get-go, Stephen was able to organise a live video call with me to show the vehicle and highlight any imperfections - I hadn't spotted them and they were actually focused on my Stephen (only two minor stone chips). He was open and honest and arranged for them to be repaired prior to my collection (within 2 days from viewing to collecting).

Upon collection, I was picked up from the train station and the paperwork process was smooth and simple. Vehicle was exactly as described and no nasty surprises. Would 100% recommend using this dealership, and will certainly return. No faults from me - a great buying experience.

Robyn Colwill

Feb 05, 2022 Report

I purchased my first Mercedes recently and all I can say is that the service I received from Mo and Brian was outstanding. The customer service was brilliant and they kept me in the loop throughout the whole process. Safe to say I will definitely be recommending Mo and Brian to friends and family. I absolutely love my new car and thanks to Mo for sourcing it and being so patient with us in the process and coming in on his day off to allow us to test drive and purchase, I wouldn't be driving it today!