Business Details
42 Years
experience
Your Trusted BMW & MINI Retailer in Guildford
Established in 1984, Vines Group has built a reputation as a trusted retailer for BMW and MINI vehicles across Surrey and West Sussex. Our team combines decades of automotive expertise with a commitment to delivering exceptional customer service, offering a comprehensive range of new and pre-owned vehicles, servicing, and parts. With multiple locations in Guildford, Gatwick, and Redhill, we provide convenient access to premium automotive solutions tailored to meet diverse client needs.Our Financial Conduct Authority (FCA) regulated financing options ensure transparent and competitive deals, while our certified service centres maintain the highest standards of technical proficiency. We prioritise customer satisfaction through personalised consultations, extended warranties, and a dedication to exceeding expectations at every interaction.
Services
Vehicle Sales
Servicing
Parts Supply
Finance Solutions
Test Drives
Details
- Year established: 1984
Highlights and features
- We are FCA-regulated for transparent, secure financial services.
- Our multi-location network ensures convenient access across Surrey and Sussex.
- Certified technicians provide manufacturer-standard maintenance and repairs.
- Competitive financing options available through trusted lender partnerships.
- Dedicated customer support from purchase through vehicle ownership lifecycle.
Associations and certifications
- Financial Conduct Authority
Services
Vehicle Sales
We offer comprehensive vehicle sales for BMW and MINI models, including new launches and certified pre-owned options. Our sales consultants provide detailed product knowledge to match clients with ideal vehicles. Competitive pricing and finance packages ensure accessible premium automotive ownership.
Servicing
Our manufacturer-certified servicing includes routine maintenance and complex repairs using genuine parts. Technicians follow strict BMW/MINI protocols to maintain vehicle performance and warranty validity. Appointments are available across all three retail locations.
Finance Solutions
FCA-regulated finance options include PCP, HP, and leasing arrangements for private and business customers. We partner with multiple lenders to secure competitive rates while maintaining transparent contractual terms.
Parts Supply
We supply genuine BMW and MINI parts with expert advice on compatibility and installation. Stock availability checks ensure timely replacements, while our service team assists with both mechanical and aesthetic components.
Test Drives
Complimentary test drives allow experiencing vehicle performance and features firsthand. Available for all current models, our team schedules trials at convenient times across Guildford, Gatwick, and Redhill locations.
Questions
What brands does Vines Group retail?
We specialise in BMW and MINI vehicles, offering sales, servicing, and parts for both brands.
Are financing options available?
Yes, we provide FCA-regulated financing solutions through partnerships with trusted lenders.
Do you have multiple service locations?
We operate across Guildford, Gatwick, and Redhill for convenient customer access.
Are your technicians certified?
All our service technicians hold manufacturer certifications for BMW and MINI vehicles.
Can I book a test drive online?
Yes, test drive bookings are available through our website for all retail locations.
Do you sell pre-owned vehicles?
We offer a selection of approved used BMW and MINI vehicles with warranty options.
Reviews (7)
Ali Al Assady
May 10, 2022
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Got my navigator problem fixed, thorough diagnosis and analytical approach. Most importantly to me, pleasant customer experience. My advisor answered to all my geeky questions and kept me posted as the work unfolded. He didn't shy from getting the best arrangement with BMW too. Perhaps, it was my best experience with Vines in the whole past four years!
Vineeth A. Kumar
Mar 19, 2022
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Very positive experience. We were new to the UK and were in dire need to a car to get around. We headed to Vines of Guildford and Fareed from the sales team looked after us perfectly and went the extra mile to make us feel at home and ensured everything smoothly. Would definitely recommend them
Ray Creamer
Feb 23, 2022
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A lovely buying experience. No pressure sales technique, long test rides offered, knowledgeable staff who can help you make the right choice. Willing to do a deal that benefits both parties. Why can't buying a car be as good as this?
Emily Burgess
Feb 21, 2022
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We recently bought a (lovely) car from Vines of Guildford and could not be happier with the service we received. Fareed took care of us and from the moment we entered the dealership, he went above and beyond to make sure we were well looked after. He was extremely courteous and not at all pushy when it came to buying the car. He always explained everything thoroughly and definitely made our experience a positive one. We can't thank Fareed enough for all he did for us!
Stephen Scott
Feb 19, 2022
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We had a very good experience at Vines in Guildford. The welcome was fast and friendly on each occasion, a good range of well prepared cars and options and the financing was well explained by the very knowledgeable Thomas the business manager. Fareed provided us with a really good sales experience, helpful in talking us through the various vehicles and informative on each model, without being pushy.
He took time to listen to both my wife's and my requirements and was proactive in finding solutions. We have also been promised a personalised after sales service, which we look forward to befitting from in the future. Thank you!
He took time to listen to both my wife's and my requirements and was proactive in finding solutions. We have also been promised a personalised after sales service, which we look forward to befitting from in the future. Thank you!
J. Smith
Feb 18, 2022
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Body shop was very helpful liaising with insurers to agree a claim after my X3 was hit by another driver. The paintwork on the new bumper is good but the rear light cluster did not align correctly and the workshop manager refused to accept there could be anything wrong. When I got home I found washers had been placed behind the brackets causing it to my misaligned. Once the washers were removed the light fitted as it should. An otherwise good experience was let down by sloppy quality control.
McMillibar
Feb 04, 2022
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I had a 'waiting appointment' to tighten an exterior door handle (i3) which had come loose for the second time following replacement earlier of the interior door panel (fault was the chrome peeling off the interior door handle which was sharp). Whilst I was impeccably looked after in the dealership for the 3.5 hours of my day that it took, I was miffed to find that my car had been subject to a detailed safety check which I did not request and a wash and vac.
I wanted the door handle tightened only (and properly this time) and not hours of my time 'borrowed' for non-essential and irrelevant procedures - some of which are designed to generate workshop business.
I wanted the door handle tightened only (and properly this time) and not hours of my time 'borrowed' for non-essential and irrelevant procedures - some of which are designed to generate workshop business.
