Business Details
27 Years
experience
Your Local Family-Owned Car Dealership & Service Centre
Bicester Motor Company Motor Company has been serving customers in Bicester Motor Company Motor Company since 1999, offering a comprehensive range of new and used vehicles alongside expert servicing, MOT testing, and repair solutions for all car makes. Our family-run business prioritises customer satisfaction through transparent practices, technical expertise, and a commitment to building long-term relationships. With a team of experienced professionals, we provide tailored advice, competitive pricing, and added conveniences such as courtesy cars and free vehicle collection/drop-off.Our reputation for honesty, reliability, and exceptional service has been consistently reinforced by positive customer feedback over two decades. We maintain rigorous quality standards in both sales and workshop operations, ensuring every client receives a seamless, trustworthy experience.
Services
MOT Testing
Servicing
Repairs
Body Shop
Vehicle Sales
Details
- Year established: 1999
Highlights and features
- We offer complimentary vehicle valeting with every service
- Our team provides transparent pricing with no hidden fees
- We have 25+ years' local automotive expertise
- We include free vehicle collection and drop-off services
- We maintain AA Cars Standards certification for quality assurance
What people say
Exceptional customer service
Transparent pricing
Professional technicians
Complimentary valeting
Reliable repairs
Services
MOT Testing
We provide official MOT testing at our certified test centre. Our process takes approximately one hour with no additional charges for re-tests within 10 working days. Technicians explain all advisories and defects clearly, and we offer complimentary vehicle collection/drop-off for local customers. Our facility maintains DVSA-approved equipment and standards.
Servicing
Our service department handles scheduled maintenance for all vehicle makes. We use manufacturer-recommended procedures and premium Castrol products. Services include complimentary vehicle valeting, free multi-point health checks, and transparent pricing with no hidden fees. We offer flexible appointment times including early morning and late evening slots.
Repairs
We handle mechanical and bodywork repairs for all car makes. Our technicians have combined decades of experience and use advanced diagnostic equipment. We provide free initial diagnostics for new customers and offer loan cars for major repairs. All work comes with a 12-month parts and labour warranty.
Vehicle Sales
We offer new and used vehicles from multiple manufacturers including Ford, Audi, and BMW. Our sales team provides honest advice without pressure selling. We include complimentary vehicle health checks with all purchases and offer part-exchange services. We also provide competitive finance packages with APR from 9.9%.
Body Shop
Our body shop handles accident damage and cosmetic repairs. We use colour-matching technology and premium paint systems. The team completes minor repairs within one day and offers free estimates. We coordinate with insurance companies and provide replacement vehicles during repairs. All work includes a lifetime paintwork warranty.
People
Jeff Lawrence
General Manager
Jeff has led Bicester Motor Company Motor Company since its founding in 1999. With over 25 years in automotive sales, he specialises in matching customers with suitable vehicles. He oversees both sales and service operations, maintaining the company's family-run ethos while implementing modern best practices.
Andrea
Service Coordinator
Andrea manages service appointments and customer communications. She has worked at the company for over 15 years, ensuring smooth coordination between clients and technicians. Her responsibilities include explaining service requirements and maintaining transparent pricing structures for all workshop work.
Chris
Lead Technician
Chris heads the workshop team with 20+ years' automotive experience. He specialises in diagnostics and complex repairs, maintaining technical certifications for multiple vehicle makes. He personally oversees quality control for all service and repair work, ensuring compliance with manufacturer standards.
Kieran
Body Shop Manager
Kieran leads the body repair department, specialising in accident damage restoration. With 18 years in paint and panel work, he manages both structural repairs and cosmetic refinishing. He ensures all bodywork meets strict quality standards, including colour matching and paint finish consistency.
Valentina
Service Advisor
Valentina serves as primary contact for service customers, explaining technical details in accessible terms. She has worked at the company for a decade, building strong client relationships through clear communication. She coordinates urgent repairs and ensures timely service completion.
Questions
What services do you offer for non-Ford vehicles?
We provide servicing, MOT testing, and repairs for all vehicle makes, not just Ford models.
Do you offer vehicle collection and delivery?
Yes, we provide free local vehicle collection and delivery for service and MOT appointments.
How long does an MOT test take?
Our MOT tests typically take around one hour to complete with no additional charges for re-tests.
Can I get a courtesy car during repairs?
We offer complimentary courtesy cars for major service and repair work requiring extended vehicle retention.
What payment options are available?
We accept major credit/debit cards and offer competitive finance packages with APR from 9.9%.
Do you provide warranties on repairs?
All repair work comes with a 12-month parts and labour warranty for customer peace of mind.
Videos
Reviews (5)
Jonathan Myers
Jun 16, 2022
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Sadly this garage needs to improve in two key areas; order the correct parts that are required for the Ford model they are working on, and second charge the original labor costs they have quoted for. Especially when the labor costs rise as a result of their negligence. If you require your vehicle to be repaired in a timely manner, such as being a health or social care worker, do not take it here.
Paul Chapman
Jun 11, 2022
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Terrible. Had a Fiesta which failed MOT on emissions. Told them that I put diesel cleaner in and drove it hard. Their idea of a fix was to put Diesel Magic in it and drive it hard. They ran a symptom check and found it could be a lambda sensor. Took the car back and the oil light was on and the empty Diesel Magic bottle in the passenger footwell. So basically worse than when we took it there and we paid 120. These companies should not be permitted to trade as experts.
Ady B.
May 21, 2022
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Utterly blown away by the service from this garage! Jackie, Ian, and the whole team are a delight to deal with and they really care about the customer. You get genuine help and advice from them and your car is in safe hands. If it needs fixing you'll be told why, but best still if it doesn't need fixing yet you'll also be told why but be left with all relevant info. The car also came back valeted inside and out. The family barge and any future RS/Cosworth car that I may buy will definitely be coming to Bicester Motor Company. Absolutely A1!
Phillip Anslow
May 03, 2022
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Brilliant thanks for the wonderful service you all provided that you were very welcoming and helpful fantastic experience had a towbar fitted to my ssangyong musso all done to the highest. Off standard sorted out a lone car with no problem will definitely be back so thank thanks again
Nagina Price
Apr 23, 2022
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I took my car in due to a warning light that the tyre sensor was not working. They charged me to replace one of them but the warning light came back on. I took it back, they looked it over and the receptionist told me that the engineer had 'poked' around in the wheels it all looks ok. She told me it could have been due to a pot hole or a speed bump. Surely the car is made to go over speed bumps? They only reset the warning light and it came back on with in minutes.
Since she did not look me in the eye when speaking to me or ask me to come back if there is a problem I felt I am not welcome back. I compare this attitude after watching her speak to the customer before me in a totally different manner. The gentleman at Halfords used a sensor on all the wheels, located the issue and has kindly booked me.
Since she did not look me in the eye when speaking to me or ask me to come back if there is a problem I felt I am not welcome back. I compare this attitude after watching her speak to the customer before me in a totally different manner. The gentleman at Halfords used a sensor on all the wheels, located the issue and has kindly booked me.
