Business Details
50+ Years
experience
Your Trusted Suzuki & Vauxhall Dealership in Ludlow
Ludlow Motors is a family-owned dealership with over 70 years of experience serving motorists across Shropshire, Herefordshire, and the West Midlands. Established in 1953 by Derrick Grieveson, we have grown significantly while maintaining our core values of trust, customer satisfaction, and community engagement. As a franchised dealer for Suzuki and Vauxhall, we offer the latest models with expert guidance, alongside a range of electric and hybrid vehicles to support sustainable motoring. Our Motability specialist services help eligible customers gain independence through tailored vehicle solutions, while our approved pre-owned vehicle selection ensures reliability and value.We reinvest in state-of-the-art facilities, staff development, and exceptional customer service to maintain our reputation as a trusted local business. Our commitment to putting customers first has been the foundation of our success for generations, serving communities in Ludlow, Craven Arms, Shrewsbury, Ledbury, Hereford, Leominster, Tenbury, and Cleobury Mortimer. With both sales and servicing departments, we provide comprehensive automotive solutions backed by decades of industry expertise.
Services
New Car Sales
Used Vehicle Sales
Motability Scheme
Vehicle Servicing
Electric Vehicles
Details
- Year established: 1953
Highlights and features
- We offer 70+ years of automotive expertise in Shropshire
- Our family-owned business prioritises personal customer service
- Official Motability specialists helping customers gain independence
- Electric vehicle experts with charging solution partnerships
- Reinvest annually in facilities and staff development
Associations and certifications
- Financial Conduct Authority
What people say
Exceptional service
Knowledgeable staff
Quality vehicles
Competitive pricing
Professional approach
Services
New Car Sales
We offer the latest Suzuki and Vauxhall models with expert guidance to help customers find their perfect vehicle. Our sales team provides comprehensive advice on specifications, financing options, and after-sales support. With access to full manufacturer warranties and ongoing service packages, we ensure complete customer satisfaction from purchase through ownership.
Motability Scheme
As official Motability specialists, we help eligible customers access independence through vehicle leasing. We guide applicants through the process of using their mobility allowance to obtain a suitable vehicle. Our support includes explaining eligibility criteria, vehicle adaptations, and all associated benefits included in the scheme.
Electric Vehicles
We provide a range of electric and hybrid vehicles with expert advice on sustainable motoring. Our EV specialists explain charging options, government incentives, and vehicle specifications. Through partnerships with energy providers, we offer home charging solutions and access to public charging networks for complete customer convenience.
Vehicle Servicing
Our franchised service department offers manufacturer-approved maintenance for Suzuki and Vauxhall vehicles. Using genuine parts and specialist equipment, we ensure optimal vehicle performance and safety. Services include MOT testing, warranty work, and Ford-authorised repairs with competitive pricing plans available.
Used Vehicle Sales
We offer a selection of approved used vehicles with comprehensive history checks and warranty coverage. Our sales team provides transparent information about each vehicle's condition and service history. Customers benefit from competitive pricing and part-exchange options when upgrading to a new vehicle.
People
Derrick Grieveson
Founder
Established the business in 1953 at Worcester, pioneering customer-focused automotive services. His legacy of integrity and community commitment continues to shape the dealership's values across three generations.
Questions
What Motability allowances qualify for vehicle leasing?
Higher rate mobility components of PIP, AFIP, WPMS, or CDP with at least 12 months remaining qualify. Attendance Allowance doesn't qualify for applicants aged 65+.
How does electric car charging work with Motability?
First-time electric lessees receive a free home charge point with off-road parking. Otherwise, access 9,000+ BP pulse charging points across the UK for convenient charging.
Can I end my Motability lease early?
Early termination requires valid reasons and incurs a £250 fee. Pro-rata refunds apply for advance payments and good condition bonuses when returning the vehicle.
What's included in Vauxhall's Electric All-In package?
8-year roadside assistance, mobile charging recovery, battery warranty (70% capacity for 8 years/100k miles), and 6 months Vauxhall Connect services with route planning features.
How do I update personal details with Motability?
Log into your Motability online account to change address or contact information. Remember to notify both your allowance provider and dealership of any changes.
What electric charging options exist without off-street parking?
Access 9,000+ BP pulse charging points nationwide through our partnership network, with convenient on-street charging solutions available via public infrastructure.
Reviews (6)
Lorna Philip
Jun 15, 2022
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Recently bought a Suzuki Vitara from Ludlow. I have to say John Bullock was extremely helpful in us making our decision as we had no idea what we were after on our first visit. Very pleased with the car and would recommend Ludlow Motors for anyone looking for a car.
Mark Wakeman
May 21, 2022
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From the outset we were treated in a friendly and professional way. Luke, Ella, and Ashley guided us through the various Part Exchange/ Sale processes in an authentic and down to earth manner. A slight 'glitch' with the car was rectified almost immediately by David in the Service Dept. The SX4-S-CROSS is a lovely car, and everything we were looking for. Thanks to you all for your time and attention.
Derek Manns
May 04, 2022
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They are helpful, do a great job with your service and have tea, coffee or hot chocolate if you would like it. They will offer you a courtesy car but they need notice to get you booked in for it. I think they also have a service viewing area. They will also bring your car to the door of the sitting area so you don't have so far to walk.
Karen Higgins
Apr 17, 2022
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We recently purchased a new Suzuki Swift SZ5 and received excellent customer service from John Bullock at Ludlow Motors. From our first visit to the day of collecting the car, John was friendly, approachable, always available to answer any questions or queries, nothing was too much trouble and provided support to find the most suitable car. We would not hesitate to recommend Ludlow Motors to anyone thinking of buying their first or next car. We are very happy with our final purchase.
Sharlene Nadal
Mar 15, 2022
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Have recently purchased my second car from here. I would highly recommend, very friendly and helpful staff. Special thanks goes to Ella for all her help (especially for retieveing the forgotten cd left in my old car) Nothing is to much trouble for any of the team. They took the time to listen to my requirements and found the perfect car for me. The service department are also very helpful when I've taken my previous car in. Thank you
Phil Wilkinson
Feb 18, 2022
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Excellent service from Ludlow Motors, and John Bullock in particular, during the purchase of a used Suzuki Vitara. John facilitated the part exchange of my old car and the fitment of a tow bar at a sensible price. Well recommended.
