Business Details
50+ Years
experience
Your Trusted Nissan Service Centre in Hexham
Established in 1968, Wylam Garage is a family-run dealership and Nissan Service Centre serving the Tyne Valley for over 55 years. Our commitment to quality, value, and exceptional service has been the cornerstone of our operations since inception. We specialise in supplying meticulously inspected used cars and vans from trusted suppliers, ensuring every vehicle meets rigorous standards before reaching our customers. Our experienced team provides tailored advice to match clients with the ideal vehicle, whether for first-time buyers or family needs. Beyond sales, we offer comprehensive servicing, MOTs, and aftercare solutions, including tyre supply, wheel alignment, and valeting. As an FCA-regulated credit broker, we partner with leading lenders to provide transparent finance options. Our dedication to customer satisfaction is reflected in our repeat clientele and positive reviews, which highlight our problem-solving expertise and competitive pricing. With a focus on community and integrity, we aim to deliver lasting value through every interaction.
Services
Used Car Sales
Nissan Servicing
Tyre Supply
Wheel Alignment
Vehicle Valeting
MOT Testing
Aftercare Repairs
Finance Solutions
Smart Repairs
Wheel Refurbishment
Served areas
- Northumberland, Tyne and Wear
Details
- Year established: 1968
Highlights and features
- Over 55 years of experience in the Tyne Valley automotive industry
- Family-run business prioritising personal customer service
- Comprehensive range of services including servicing, MOTs, and repairs
- Competitive pricing on Nissan fixed-price servicing packages
- Transparent finance options through trusted lender partnerships
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Amazing service
Friendly and efficient
Reliable garage
Problem-solving expertise
Competitive pricing
Services
Used Car Sales
We offer a curated selection of quality used cars and vans from trusted suppliers. Every vehicle undergoes rigorous inspection to ensure reliability and value. Our experienced team provides tailored advice to help customers find the perfect match for their needs, with transparent pricing and financing options available.
Nissan Servicing
Our Nissan-trained technicians provide factory-standard servicing using genuine parts. Fixed-price packages include oil changes, filter replacements, and safety checks. Benefits include RAC breakdown cover, free video health checks, and 0% finance options on repairs, ensuring optimal vehicle performance and warranty protection.
Tyre Supply
We supply and fit all types of tyres for various vehicles. Our expert technicians ensure proper installation and alignment to maximise safety and longevity. Competitive pricing and availability of premium brands make us a one-stop solution for tyre replacements and emergency puncture repairs.
Wheel Alignment
Our computerised four-wheel alignment service restores precise handling and reduces uneven tyre wear. Using advanced diagnostic equipment, we adjust suspension angles to manufacturer specifications, improving fuel efficiency and driving comfort for all vehicle types.
Vehicle Valeting
We offer comprehensive valeting services from basic hand washes to premium ceramic coatings. Our trained technicians use professional-grade products to restore exterior shine and interior cleanliness, helping maintain vehicle value and appearance for both private and commercial clients.
Questions
What services does Wylam Garage offer?
We provide used car sales, Nissan servicing, MOT testing, tyre supply, wheel alignment, valeting, smart repairs, and finance solutions.
Do you offer finance options for car purchases?
Yes, we partner with leading lenders to provide transparent finance packages including Hire Purchase and Personal Contract Purchase agreements.
What are your opening hours?
Car sales: Mon-Fri 9am-6pm, Sat 9am-5pm. Service centre: Mon-Fri 8am-5:30pm, Sat 9am-1pm. Closed Sundays.
Can you service non-Nissan vehicles?
Yes, our fully trained technicians service all makes and models, offering competitive pricing for comprehensive maintenance.
Do you provide after-sales support?
We offer extended warranties, breakdown cover, and aftercare services including valeting, wheel refurbishment, and smart repairs.
Videos
Reviews (22)
Christopher Hodgson
May 18, 2022
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Superb customer service, honest and up front with issues, clearly explained and fixed in an efficient, economical and concise manor. As long as I have a Nissan, this is the garage to use! Well done all involved
Steven Brown
Mar 21, 2022
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Just had my car into the Service Centre for its first year service, the customer care from Emma and all the staff was first class. An extremely professional garage. Thanks.
Samantha Cosgrove
Jan 03, 2022
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So I went to see an automatic Juke the week before Christmas decided I loved it and traded in my Range Rover they stayed open later on Christmas Eve so I could pick it up and then when my docs came through for my private reg to be put back on they did that for me too, exceptional service from Dawn and Samuel, this is the 2nd purchase from Wylam garage and will definitely use again and recommend them, thank you so much
Stuart Stokell
Jan 02, 2022
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I saw a used car online so went on-spec' to see it the day before Christmas Eve. From start to finish an exceptionally professional, friendly, helpful and enjoyable experience being looked after by Nigel with Dawn there too for extra info'. Really, it couldn't have been better. Not at all pushy and by taking me through the pros and cons of the various finance options, Nigel saved me about 1k in interest too.
The car was given a brand new MOT, service and a thorough going over and they presented it like a new pin. We picked it up, as arranged, just an hour before they closed for the Christmas and New Year break and I couldn't be happier. 5 stars very well deserved.
The car was given a brand new MOT, service and a thorough going over and they presented it like a new pin. We picked it up, as arranged, just an hour before they closed for the Christmas and New Year break and I couldn't be happier. 5 stars very well deserved.
Elizabeth Donaghey
Sep 20, 2021
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I am not local, but bought a car advertised online from Wylam. Peter was exceptionally helpful and friendly during the process. As was Karen who delivered the car up to Scotland. I would definitely use this garage again.
William Livingstone
Aug 22, 2021
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Bought a car a jaguar XF it was superb, but they would not release it until they were happy everything had been checked and sorted to their standards.great.
Gill Reeve
Jun 03, 2021
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A sheer joy to deal with Sean and his staff. Such a welcome contrast to the hum drum business of buying a car from a large dealership garage. I bought a second hand car for my son's 21st birthday. Personal service even involved delivery to the door, perfectly timed for the birthday surprise!
Mark Warner
May 31, 2021
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I cannot rate Wylam Garage and all its staff enough. This is the first time I have bought a car from them and the whole process from start to finish was made so easy with help from the team especially Dawn. If your thinking about buying a car then give them a try, I'm sure you won't be disappointed. I would have no hesitation in recommending Wylam Garage to friends and family.
David Breen
Apr 26, 2021
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I cannot fault the service I got during last year from Wylam Garage. I asked them to source me a secondhand Renault Traffic Spaceclass, having failed miserably to do so myself. Apparently they aren't that many about in the spec I wanted. Within 2 weeks they'd found my perfect car. but it was 200 miles away. Not a problem it turned out, they arranged for the car to be collected, brought back to the NE.
Test drive, happy with price, finance sorted, drove home 2 days later after a full service & valet. It was like new. It went back in for a software upgrade as the clock wasn't working, done super quick and covid safely. When it needs a service it'll be going there too. Thanks Sean, George and all in service too.
Test drive, happy with price, finance sorted, drove home 2 days later after a full service & valet. It was like new. It went back in for a software upgrade as the clock wasn't working, done super quick and covid safely. When it needs a service it'll be going there too. Thanks Sean, George and all in service too.
Elizabeth Atkinson
Mar 19, 2021
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Absolutely fantastic service! I purchased my first car from Wylam Garage a year or so ago but unfortunately someone drove into the back of it! After hearing that my car had been written off, the staff at Wylam Garage gave me great support and got me back on the road. They advised me on what steps I needed to take regarding my insurance and all the nitty gritty bits that I had no experience with. If that couldn't get any better, last week Sean drove my new car down to me.from Northumberland to Manchester! Just wow! My parents have purchased cars from Wylam Garage since I was little and I most definitely will never go elsewhere! Thank you so much Wylam Garage Team!
Joseph Edwards
Feb 07, 2021
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Brilliant garage. I travel from the Scottish Borders for all my X Trail needs as I am so impressed with the work carried out by them. I have been going here for over eight years as I was so disappointed with the garages near me letting me down. The staff are very friendly and helpful and the engineers show you and explain what they will do or have done or have fixed because they have noticed it, eg.the horn was only half working, now it's LOUD fixed for free. The ladies at reception are all great and very knowledgeable and if Lily our dog is lucky, she gets a biscuit.
Joan Hall
Jan 15, 2021
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Absolutely first class service. They go above and beyond! I know the work on my car will be excellent and it will be returned in pristine condition. The reception staff are so efficient, helpful and considerate it is a pleasure to deal with them. x
Jeff Bird
Jun 09, 2017
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Wylam Garage has to be the best, this is the first time I've used it and it won't be the last, the customer service is brilliant as there is no hard sell from the sales people, but for me the person who made the sale painless was a young lady called Dawn nothing was too much trouble and I for one will definitely recommend this Garage to anyone I speak to. So a big thank you Dawn for our new Nissan.
Ken Taylor
Apr 08, 2017
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This outfit and people that run it are 5 star plus. Always accommodating and go the extra mile. I have dealt with this company for the last 35 years and have never been let down. The other motor dealers in the North of England should take a leaf out of the Wylam Garage Nissan book. Top class guys.
Anna Little
Picked up our Nissan Leaf from Wylam Garage about a month ago. Great deal & it's a fab easy to drive car. Everyone who needs a 2nd car to commute should get one of these!
Claire Richardson Batey
Excellent service. Dawn explained everything I needed to know without any hard sell or nonsense. A real family business with great friendly staff. Would highly recommend this garage.
Andrew Nelson
Called in to this great family run garage and was very impressed with the friendly and attentive service. Nothing was too much trouble and I really appreciated not being pressurised. Very impressed with the excellent knowledge of the various models viewed. I am certainly tempted!
William Fraser
Exceptional level of customer service and they have a cracking beverage machine. Made us welcome from when we walked into the showroom and were very helpful with what model of car to get.
Mark Robinson
we have used wylam garage for years for our servicing , they are always very freindly and very helpfull . we bought our last car from them and couldnt fault the service . very nice people .thanks dawn and sean
Venetia Charlton
Went round loads garages to try cars for size ..some a lot better than othere...went to Dawn and got fantastic service and bought a lovely car..love it. No hard sales which was great..will def go here again
Claire Marron
I would highly recommend this garage and would easily rate it at a 5 star plus!! Both my husband and I found the service to be excellent and the staff to be extremely helpful and friendly!
Rachel Elizabeth
Couldn't have asked for a better experience trading in my old Pixo and buying a second hand Juke. Dawn in particular was so helpful and made me feel at ease from the first visit. My whole family have bought from this garage- I definitely recommend it.