Business Details
47 Years
experience
Your Trusted UK Auto Dealer for New and Used Vehicles
Established in 1979, Listers Group has grown from a single dealership in Coventry to one of the UK's largest family-owned automotive businesses. Our unwavering commitment to customer satisfaction has driven our expansion to over 55 dealerships and service centres across England, representing 21 prestigious brands. With decades of experience in automotive sales and servicing, we combine industry expertise with a personal touch, ensuring every customer receives tailored advice and transparent service. Our core values of consistency, respect, and excellence in employment, training, and customer care have cemented our reputation as a trusted leader in the sector. We offer comprehensive solutions including new and used vehicle sales, servicing, finance, and Motability schemes, supported by state-of-the-art facilities and a team of certified professionals. Backed by accreditations from the Financial Conduct Authority and recognition as a Motability Premier Partner, we prioritise reliability and ethical standards. Our long-standing relationships with manufacturers and customers alike reflect our dedication to exceeding expectations through innovation and service excellence. From initial consultation to after-sales support, we ensure a seamless journey for every client, treating each vehicle owner as part of the extended Listers Group family.
Services
New Car Sales
Used Car Sales
Vehicle Servicing
Finance Solutions
Motability Scheme
Car Valuation
Contract Hire
Leasing Options
Genuine Parts Supply
Accident Management
Served areas
- Solihull & South Birmingham
Details
- Year established: 1979
Highlights and features
- 46 years of expertise in automotive sales and servicing across the UK
- Over 55 dealerships representing 21 prestigious car brands
- Customer-first approach with transparent, pressure-free service
- Financial Conduct Authority authorisation for consumer credit activities
- Award-winning Motability Premier Partner status for accessible motoring
Associations and certifications
- Financial Conduct Authority
- Motability Premier Partner
What people say
Fantastic experience
Professional and polite
No pressure sales
Excellent service
Knowledgeable staff
Services
New Car Sales
We offer a comprehensive selection of new vehicles from 21 premium brands including Audi, BMW, Mercedes-Benz, and Toyota. Our sales team provides expert guidance to help customers choose the perfect vehicle for their needs. With competitive financing options and part-exchange services, we ensure a seamless purchasing experience tailored to individual requirements.
Used Car Sales
Our approved used car stock includes meticulously inspected vehicles with full service histories. We provide transparent pricing, Carfax reports, and warranty options for added peace of mind. Customers benefit from our price-match guarantee and nationwide collection service with no hidden fees.
Vehicle Servicing
We deliver manufacturer-approved servicing using genuine parts and specialist equipment across all brands. Our service packages include MOT testing, winter health checks, and flexible appointment scheduling. Customers receive complimentary WiFi and refreshments while their vehicle is being serviced.
Finance Solutions
We offer tailored finance packages including Personal Contract Purchase, Hire Purchase, and Contract Hire agreements. Our FCA-authorised advisors provide clear explanations of all options with no hidden charges. Customers can access online finance calculators and receive instant credit decisions.
Motability Scheme
As a Motability Premier Partner, we specialise in helping customers access vehicles through the government-funded scheme. Our dedicated advisors guide clients through the application process and offer adapted vehicle options. We handle all paperwork and provide specialist after-sales support for scheme participants.
Questions
What brands do you represent?
We represent 21 premium brands including Audi, BMW, Mercedes-Benz, Toyota, Lexus, Porsche, and Volkswagen across our UK dealership network.
Can I part-exchange my current vehicle?
Yes, we offer competitive part-exchange valuations with no hidden fees. Our 'We'll Buy Your Car' service includes nationwide collection and instant payment.
Do you offer finance options?
We provide various finance solutions including PCP, HP, and Contract Hire agreements, with expert advisors to help you choose the best option.
Are your used cars inspected?
All our used vehicles undergo rigorous multi-point inspections and come with service history verification and warranty options.
Do you support Motability customers?
As a Motability Premier Partner, we offer specialist advice and a wide selection of eligible vehicles with tailored support throughout the process.
Videos
Reviews (15)
Daniel Russell
Feb 13, 2022
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Three cars now from Volkswagen Worcester and service second to none from the sales and service teams. Always a warm welcome and happy to help you. I am happy to be a Listers customer.
Richard Cannon
Feb 22, 2021
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I've had VW for 20 years and own a number of VW (some brought from listers), just spoken to a brand manage for VW Lister and was less than helpful, so much so put the phone down on me. Lister why are you putting your servicing prices up and now charging for collection and delivery? in these times you need to be competitive not pricing yourself out of the market.
Karl Rowley
Jan 21, 2020
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Bought a yaris, instead of being told this is what the range starts at, they asked my wife how much we can afford, she replied 200 they then went for the dearest model at that price 214 a month. We recently had a 40k service charged a ridiculous 325, 1 bulb had gone they charged a 1. Then told air con not working properly after 2 years from new!. that would be another 89. Between us and late father in law weve had around 8 new cars from listers. Absolutely disgusted there all about profit not customer care!.
Arkadia
Jun 08, 2019
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Prior to today, my mother and father bought all their business and personal cars through Listers and recommended them highly. Today, we witnessed the degrading treatment of a family who had the audacity to cancel their purchase because of a terminal cancer diagnosis. The way they were spoken to was rude, offhand and degrading. Plus no return of their deposit.
Kayleigh Gill
Mar 26, 2019
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Fantastic experience buying from Listers Used. Professional and efficient service from staff. Excellent customer service. Special thanks to Ben - sales executive , Matt and Ben who made the transition from my old car to my new car a pleasant experience.
David Phillips
Jan 13, 2019
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I purchased a car from Listers that I had sourced online recently I subsequently picked it up and when I arrived home -some 100 miles away- I noticed some damage to the dashboard - I emailed the salesperson Angelina who had very pleasantly dealt with me - and she immediately got authority to repair the damage and when it had been skilfully repaired and after I had sent evidence of the receipt I was paid in full within 24 hours Excellent customer care throughout the whole process- Thank you and well done! I would buy another car from Listers Honda without hesitation
Christopher Ray
Aug 06, 2018
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Bought my 2016 CR-V just over a week ago. The sales executive Ty, who handled the sale was fantastic and a pleasure to deal with. He explained everything patiently and professionally, finance options, warranties, insurances etc. without being pushy and was really easy to chat with. After sales calls to ask questions were always responded too and he was keen to make sure I was happy with every aspect of the car.
All the staff I came into contact with were really friendly and polite and made sure I was looked after overall a fantastic team. I would recommend Listers to anyone think of purchasing a Honda and when the time comes to change mine it will be the first place I go.
All the staff I came into contact with were really friendly and polite and made sure I was looked after overall a fantastic team. I would recommend Listers to anyone think of purchasing a Honda and when the time comes to change mine it will be the first place I go.
Sandra Marsh
Mar 05, 2018
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On Friday 2 March my car was booked in for an MOT. The snow was doing its worst and I assumed that I would get a call to say that my car would need to be rebooked (which would have been a huge problem for me as the MOT needed doing urgently). But no - my car was collected as promised and delivered back to me later that day, MOT sorted. I know the guys who dropped it back had had a really difficult journey (should have been 10-15 mins, was actually an hour) but I can't tell you how much I appreciated the Listers team and their commitment to getting the job done. Really excellent customer service.
Mike Lines
Nov 02, 2017
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Called in just to see what was available in used Honda Jazz Automatic cars and after 90 minutes of the best customer service we have experienced in a long time walked out as the proud owners of exactly the car we were looking for. Ty Shabir was a superb salesman who showed great empathy and knew exactly what we required. Thanks also to Sharon for ensuring that all the paperwork was completed quickly and efficiently.
Within 36 hours we drove out of the showroom as VERY satisfied customers with all the checks, servicing, MOT etc. completed . Thanks also to Vanessa on reception for the excellent coffee. We can't praise the team too highly and will certainly be recommending Listers Solihull to our friends.
Within 36 hours we drove out of the showroom as VERY satisfied customers with all the checks, servicing, MOT etc. completed . Thanks also to Vanessa on reception for the excellent coffee. We can't praise the team too highly and will certainly be recommending Listers Solihull to our friends.
Debra Browne
On Thursday 17/05 I collect my new Honda HRV. Mr Richard Board was my sales executive and he did an excellent job. He listened to my needs and he searched for the perfect vehicle for me. I couldn't have asked for a better sales man. He new my name, address, telephone number off by heart. Well done Richard you deserve employee of the month. Hope to see you soon
Pauline and John
Our first purchase from Honda (Solihull) after a series of bad experiences next door, it looks like a very positive result so far! The salesman (Jag) was very attentive and took time to make sure we got the car that best sorted our requirements, made sure it satisfied all the needs of my wife and I and most of all fitted in the garage! We did not feel pressured to make a purchase but were reassured by his attitude and professionalism, he showed confidence in his product and knew our planned trip to Audi, Seat and Mazda would be unecessary. A huge thank you to Jag and the rest of the team for making our car purchase so pleasant.
Garry Knox
Traded in a Mazda 3 13 plate with 13k mileage and a Nissan Note 09 plate with a meagre 144k mileage. Low price offered on the trade ins but I'd made my mind up on a 63 plate CR-V diesel. PCP offered with a 5k balloon payment so I decided to pay in cash. Added on a 2 yr service plan, ok so it's oil changes and a coolant change plus some 'inspection' during the service but probably worth it for the convenience and the dealer stamps in the book. Richard Board was my salesman.
A nice guy who took his time to explain everything and I felt looked after throughout. A real credit to the dealership. Would I buy again from this dealership. Well, my wife is definitely looking to change her Jazz bought new from here in 2013. She would like a new Jazz but I don't from this experience don't think I'd be at all happy with the likely trade in value. I've already bought 3 cars from here so maybe not a 4th.
A nice guy who took his time to explain everything and I felt looked after throughout. A real credit to the dealership. Would I buy again from this dealership. Well, my wife is definitely looking to change her Jazz bought new from here in 2013. She would like a new Jazz but I don't from this experience don't think I'd be at all happy with the likely trade in value. I've already bought 3 cars from here so maybe not a 4th.
Dave Griffiths
Having taken my Honda Accord for a power widow failure I was expecting the worse high cost and a long job
However I was fortunate to have Mitchel to look after me and my car
This is not the first time Mitchel has come to my rescue
This guy is truly outstanding with his customer care he goes the extra mile to make the Honda experience the best
If I could recommend him for a employer of the month then I would
No hesitation to take my car back to Honda Solihull
The team are the very best I have ever come across
5 stars wish I could give more
Well done and thank you
However I was fortunate to have Mitchel to look after me and my car
This is not the first time Mitchel has come to my rescue
This guy is truly outstanding with his customer care he goes the extra mile to make the Honda experience the best
If I could recommend him for a employer of the month then I would
No hesitation to take my car back to Honda Solihull
The team are the very best I have ever come across
5 stars wish I could give more
Well done and thank you
Helen Russell-Cartwright
Second time of choosing Listers Honda and again the most fantastic customer service both by Ty and Matt. Cant recommend these guys enough! Awesome service and so helpful and absolute pleasure doing business with you all.
Cara Williams
I had a wonderful experience at Listers. I blew out a tire and had my car towed there. I had it back within hours with the tire fixed and oil topped up. Ben and Zach were great!