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Business Details
50+ Years
experience
Used Car Dealers in Bournemouth & Poole
Established in 1953, Norman Motors is the oldest family-run motor trade business in Dorset, operating from two dealerships in Bournemouth and Poole. We specialise in supplying high-quality used cars, with over 70 years of experience in delivering exceptional customer service. Our commitment to quality is demonstrated through our rigorous 204 multi-point inspection process, ensuring every vehicle meets our exacting standards before reaching the forecourt. We offer comprehensive 90-day warranties as standard, providing customers with confidence in their purchase. Our team provides tailored finance solutions, including low-rate options from 9.9% APR, with flexible HP and PCP arrangements to suit various budgets. Recognised as an award-winning dealership, we maintain a strong reputation for transparency, with no-pressure sales and clear pricing structures.

Our after-sales service is supported by 5* Trustpilot reviews, reflecting our dedication to customer satisfaction. We offer home delivery options and a proven vehicle valuation service, guaranteeing offers for seven days. Our service centre provides MOTs, repairs, and maintenance, staffed by certified technicians using genuine parts. With two convenient locations and extended opening hours, we combine traditional values with modern financial solutions like Bumper PayLater for repair financing. Our FCA-authorised status ensures compliance with financial regulations while maintaining competitive pricing across our vehicle range.
Services
Used Cars Vehicle Valuation Finance Solutions Warranty Protection MOT & Servicing Home Delivery Repair Financing Multi-point Inspection
Details
  • Year established: 1953
Highlights and features
  • Established family business operating since 1953
  • 204 multi-point vehicle inspection process
  • 90-day comprehensive warranty included as standard
  • Award-winning customer service with 5* Trustpilot reviews
  • FCA-authorised finance options from 9.9% APR
Associations and certifications
  • Financial Conduct Authority
What people say
Excellent aftercare No pressure sales Quality vehicles Competitive finance Transparent pricing
Services
Used Cars
We offer a curated selection of high-quality used cars following rigorous 204-point inspections. Our inventory includes various makes and models with transparent pricing. Customers benefit from competitive finance options and 90-day warranties as standard.
Finance Solutions
Our FCA-authorised finance options include HP and PCP agreements from 9.9% APR. We provide tailored solutions with no upfront payments required for some plans. Our team helps customers find affordable monthly payment structures.
Warranty Protection
All purchases include a 90-day comprehensive warranty covering mechanical and electrical components. Extended protection plans are available for added peace of mind. Claims are handled through approved service centres.
MOT & Servicing
Our service centre offers MOT testing, scheduled maintenance, and repairs using genuine parts. Technicians are manufacturer-trained to maintain warranty validity. We provide transparent pricing for all work undertaken.
Vehicle Valuation
We offer free, no-obligation valuations with guaranteed offers valid for seven days. Our assessment considers market data and vehicle condition. Customers receive immediate feedback with option to proceed with sale.
People
Norman Family
Owners
Third-generation family members managing the business since 1953, maintaining traditional values while adopting modern automotive technologies and financial solutions.
Questions
What finance options are available?
We offer HP and PCP finance from 9.9% APR, with options to defer payments for two months. Bumper PayLater is also available for service work.
Do you provide vehicle warranties?
All used cars include a 90-day comprehensive warranty. Extended coverage options are available at additional cost.
How are vehicles inspected?
Every vehicle undergoes our 204-point inspection covering mechanical, electrical, and safety systems before sale.
Can I get a car valuation?
Yes, we provide free, no-obligation valuations with guaranteed offers valid for seven days.
What service hours do you offer?
Dealerships open Monday-Saturday 08:30-18:00 (17:00 Saturday), Sunday 10:00-16:00. Service centre closes at 17:30 weekdays.
Reviews (3)
Holly Bradbury
Sep 04, 2021 Report
Bought a Mercedes from them and I have to say its been the best experience Ive ever had buying a car. They could not be more helpful and friendly. They gave me a great deal on my part ex and I love my new car. I will definitely be going to get my next car from them in the future.
Michelle Andrews
Aug 07, 2021 Report
Purchased a car with them this week and the whole process has been stress free. No pressure at all, truly professional service, highly recommend. Thanks guys.
Karen Jackson
Jul 02, 2019 Report
5
Thank you for our lovely Honda CRV, we are so pleased with it and the service was very professional but friendly. This is the second car we have brought from you and wouldn't hesitate to recommend.