Business Details
33 Years
experience
Emergency
services
New & Used Ford Dealers in Herne Bay
County Garage Ford has been a trusted Ford dealership serving Kent since 1993. Our commitment to excellence has earned us prestigious accolades including the Ford President's Award for customer satisfaction for three consecutive years and recognition as an Autotrader Highly Rated dealer for four consecutive years. We offer a comprehensive range of new and approved used Ford vehicles, supported by manufacturer-trained technicians for servicing and MOTs.Our Electric Vehicle Approval (EVA) accreditation confirms our expertise in electric vehicle sales and aftersales. With a 24-month Ford warranty on all Direct vehicles and a 30-day exchange plan, we combine industry-leading standards with family-run service values that have earned us a 4.8 Google rating from over 231 reviews.
Services
New Ford Sales
Used Car Sales
Servicing
MOT Testing
Electric Vehicles
Vehicle Valuation
Finance Options
Warranty Coverage
Breakdown Assistance
Test Drives
Details
- Year established: 1993
Highlights and features
- Awarded Ford President's Award for customer satisfaction for three consecutive years
- Autotrader Highly Rated dealer for four consecutive years
- 24-month Ford warranty on all Direct vehicles
- 30-day exchange plan for cars and 14-day for commercial vehicles
- Electric Vehicle Approved (EVA) accreditation for EV expertise
Associations and certifications
- Electric Vehicle Approved (EVA)
What people say
Excellent customer service
Hassle free service
Trust them 100%
Helpful with everything
Fantastic preparation
Services
New Ford Sales
We offer the complete range of new Ford vehicles including popular models like the Puma, Kuga and Focus. Our Motability-trained advisors provide expert guidance on petrol, diesel, hybrid and electric options. All new vehicles come with manufacturer warranties and access to Ford's nationwide service network.
Used Car Sales
Our Ford Direct used cars offer up to 24 months of warranty with full service history. We maintain rigorous quality checks including mechanical inspections and mileage verification. Available models include nearly new imports with low mileage and comprehensive Ford warranty coverage.
Servicing
Manufacturer-trained technicians provide scheduled servicing using genuine Ford parts. We offer flexible booking options including online appointments and video consultations. Services include diagnostics, MOT preparation and warranty-maintaining maintenance procedures.
Electric Vehicles
As an Electric Vehicle Approved (EVA) dealership, we specialise in hybrid and fully electric Ford models. Our experts provide charging solutions advice, government grant information and test drives. We stock the latest Mustang Mach-E and electric Transit models with home charging support.
Vehicle Valuation
Our online valuation tool provides instant estimates in under 60 seconds. We consider factors including condition, service history and MOT status. Final valuations require in-person appraisal at our Herne Bay dealership with all necessary documentation.
People
Jack Norvall
Managing Director
Took over County Garage Ford in 1993 and remains actively involved. Brings decades of automotive industry experience and maintains strong relationships with Ford Motor Company.
Allan Thompson
Operations Director
Holds Masters in Automotive Management and oversees business operations. Focuses on customer satisfaction, team development and Ford partnership management.
Greig
Sales Advisor
Sales expert since 2007 with product knowledge covering over 2,000 customer purchases. Specialises in matching customers with appropriate Ford models.
Robert Norvall
Sales Team
Experienced advisor with family business background. Provides relaxed purchasing experience and handles business and lease enquiries.
Darren
Sales Advisor
Joined in 2016 with prior Ford dealership experience. Known for attention to detail and finding tailored vehicle solutions for customers.
Questions
What Ford models are available at County Garage Ford?
We stock the full Ford range including Puma, Kuga, Focus, Fiesta, Mustang Mach-E and Transit models, both new and approved used.
Do you offer electric vehicle options?
Yes, we're Electric Vehicle Approved (EVA) and offer hybrid, plug-in hybrid and fully electric models including the Mustang Mach-E.
What finance options are available?
We offer PCP, HP and competitive finance packages through selected lenders, with options to suit different budgets and requirements.
Can I get a vehicle valuation online?
Yes, our online valuation tool provides instant estimates in under 60 seconds, with final appraisal completed at our dealership.
What service hours do you offer?
Sales open Monday-Friday 9am-6pm, Saturday 9am-4pm. Service department available Monday-Friday 8am-6pm, Saturday 8am-1pm.
Do you provide breakdown assistance?
Yes, we offer breakdown and roadside assistance as part of our comprehensive Ford warranty packages.
Videos
Reviews (4)
Frances Exley
Jun 20, 2022
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Informative and friendly staff with bags of info and data at their finger tips. Not pushy. Pleasant to deal with. Tidy, clean showroom. Excellent coffee. Spotless customer toilet. Only down side was the unexpected difficulty in parking there. Customer area seemed full of stock as was the on street parking immediately alongside. For those unused to the practicalities of town dwelling it wasnt a positive experience hunting for somewhere safe and nearby to leave our car.
Lou Lee
May 20, 2022
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We have this weekend picked our new car up the customer service from Darren was absolutely amazing could not fault his service Such a lovely man Thank you maria and Simon
Emma Young
Apr 30, 2022
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Customer service at County Garage is amazing! All the members of staff are very helpful and knowledgeable.
Stephen Holmes
Mar 31, 2022
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Had a fantastic service and a very warm welcome from everyone from County Garage in Herne Bay, particularly Greig Card who dealt with my son. He did everything he said he would and it was a seamless process. Congratulations to all.
