Business Details
21 Years
experience
Trusted Used Car Dealer in Shrewsbury
West Border Cars has been a trusted name in the automotive industry for over two decades, specialising in quality used car sales and expert servicing. As a family-run business based in Shropshire, we combine personal attention with professional expertise to meet the needs of both loyal and new customers. Our team of ex-BMW main dealer technicians ensures every vehicle meets the highest standards of preparation and after-sales support. We adhere strictly to manufacturer service schedules while offering cost-effective alternatives to main dealers, maintaining transparency and integrity in all our operations. With a focus on German marques like Audi, BMW, and Volkswagen, we provide diagnostics, repairs, and warranties tailored to preserve vehicle performance and customer satisfaction.Our ethos 'Buy once, buy right, buy West Border' reflects our commitment to quality and long-term customer relationships. Operating from our site near Shrewsbury, we offer viewings by appointment six days a week, supported by a team with extensive experience in sourcing and preparing prestige vehicles. Our dedication to combining technical excellence with competitive pricing has established us as a respected choice for used car buyers and service clients across Shropshire.
Services
Used car sales
Vehicle servicing
Warranty packages
Vehicle valuation
MOT testing
Details
- Year established: 2005
Highlights and features
- 20+ years of automotive industry experience
- Family-run business with personal customer service
- Ex-BMW main dealer technicians on staff
- Competitive pricing vs main dealers
- Free courtesy cars available
Services
Used car sales
We offer a curated selection of quality used cars sourced with meticulous attention to detail. Our inventory includes premium marques like Audi, BMW, and Volkswagen, all prepared to exacting standards by our specialist team. Each vehicle undergoes comprehensive inspection and valeting to ensure it meets main dealer quality benchmarks while maintaining competitive pricing for customers.
Vehicle servicing
Our service centre provides manufacturer-standard maintenance for German vehicles using specialist diagnostic equipment. Ex-BMW technicians perform scheduled servicing and complex repairs while preserving warranty validity through genuine parts usage. We combine main dealer expertise with independent cost advantages to deliver exceptional value for vehicle owners.
Warranty packages
We offer comprehensive warranty solutions including standard coverage and optional upgrades through AutoGuard. These plans protect against unexpected mechanical costs while providing peace of mind. Our tailored packages are designed to suit individual customer needs, with transparent terms and competitive pricing compared to main dealer alternatives.
Vehicle valuation
Our valuation service provides accurate assessments for customers considering part-exchange or private sale. Using market data and condition analysis, we deliver realistic pricing guidance. Appointments with our experienced team ensure transparent evaluations that reflect current market conditions and vehicle specifics.
MOT testing
We conduct MOT testing alongside comprehensive pre-test checks to identify potential failure points. Our technicians address common issues before testing to improve first-time pass rates. For failed MOTs, we provide efficient remedial work using quality components to restore compliance while maintaining cost-effectiveness for customers.
Questions
What types of vehicles do you specialise in?
We specialise in German marques including Audi, BMW, Volkswagen, Mercedes, Seat, and Skoda vehicles, though we welcome all makes and models for sales and servicing.
Do you offer vehicle warranties?
Yes, all our used vehicles include standard warranty coverage with optional upgrades available through AutoGuard for enhanced protection against mechanical costs.
Are your technicians qualified?
Our team includes ex-BMW main dealer technicians with specialist training in German vehicle diagnostics, servicing, and complex repairs to manufacturer standards.
Can I get a vehicle valuation?
Yes, we provide professional vehicle valuations by appointment with our experienced team to help you understand your car's current market value.
What service hours do you offer?
Our service centre operates Monday-Friday 09:00-18:00, with Saturday appointments available upon request and Sunday closure.
Reviews (2)
Lizzie Jones
Mar 19, 2022
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Purchased a car from this dealership on Saturday and I can honestly say Robert and all the staff were friendly and highly professional, nothing was to much trouble for them even when I contacted robert outside of office hours. I am really pleased with the car and would definitely recommend people use this dealership for there own car purchases.
Tanya Barker
May 07, 2021
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I brought a car from this dealership yesterday and I have nothing else to say except that they were professional. I visited 6 other dealerships before viewing a car here and they did everything to make me feel at ease and Have confidence with them. I had a lovely gentleman called Rob, and nothing was too much trouble for him. I'm in love with my new car and the service they provided was exceptional! I highly recommend them and if you're looking for a genuine place to buy your next car, then you won't be disappointed. Thanks again for such excellent and piece of mind service. Tanya
