Business Details
Your Trusted Auto Dealers in Newport
At Ponthir Group, we are committed to making vehicle ownership simple and accessible for our customers. As a family-run business with decades of experience, we specialise in providing new and used vehicles from leading manufacturers, including Renault, Suzuki, and Dacia. Our Caerleon dealership in Newport, South Wales, offers comprehensive sales, aftersales, and Motability services, supported by a team dedicated to personalised customer care.We prioritise transparency, with no hidden extras, and provide nationwide delivery to ensure convenience for all our clients. Our expertise extends to electric vehicles, finance solutions, and GAP insurance, positioning us as a trusted partner for automotive needs across the UK.
Services
New Car Sales
Used Vehicles
Motability Scheme
Aftersales Support
Electric Vehicles
GAP Insurance
Vehicle Servicing
Home Delivery
Finance Options
Warranty Services
Highlights and features
- Family-run business offering personalised customer service.
- Nationwide vehicle delivery with no hidden extras.
- Specialists in Motability and electric vehicle solutions.
- Comprehensive aftersales support for all makes and models.
- Transparent pricing and finance options tailored to your needs.
Associations and certifications
- Financial Conduct Authority
Services
New Vehicle Sales
We offer a comprehensive range of new Renault, Suzuki, and Dacia vehicles, including electric and hybrid models. Our inventory features the latest technology, competitive pricing, and manufacturer warranties. Customers benefit from expert guidance to select the ideal vehicle for their needs.
Used Vehicles
Our pre-owned vehicle selection includes rigorously inspected cars from Renault, Suzuki, and Dacia. Each comes with an extensive warranty and transparent pricing. We ensure quality and reliability for budget-conscious buyers seeking dependable transportation.
Motability Scheme
We partner with the Motability Scheme to provide accessible vehicle leasing for disabled customers. Our experts assist with eligibility, vehicle selection, and necessary modifications, ensuring a seamless experience tailored to individual requirements.
Electric Vehicles
We specialise in electric and hybrid vehicles, including Renault Zoe, Suzuki Across, and Renault 5 E-Tech models. Our team provides detailed guidance on charging infrastructure, government incentives, and cost savings associated with electrified motoring.
Aftersales Support
Our aftersales services include maintenance, repairs, and genuine parts for all vehicle makes. We offer online booking, home collection/delivery, and transparent pricing to ensure minimal disruption to our customers' schedules.
People
Mike Jeffery
Director
Mike Jeffery leads Ponthir Group with a focus on customer-centric values and transparency. With decades of automotive industry experience, he ensures the business maintains high standards in sales and service.
Questions
What Motability vehicles are available?
We offer a range of Motability-approved Renault, Suzuki, and Dacia models with tailored leasing options for eligible customers.
Do you provide home delivery for vehicles?
Yes, we offer home delivery and collection services for vehicle purchases and servicing, especially during periods like the pandemic.
Are finance options available?
We provide competitive finance packages through partnerships with lenders, including fixed-rate agreements and Motability schemes.
What electric vehicle models do you stock?
Our EV range includes Renault Zoe, Megane E-Tech, Scenic E-Tech, and Suzuki Across models with full charging support.
What are your opening hours?
We operate Monday-Friday 9am-6pm, Saturday 9am-5pm, and Sunday 11am-4pm at our Caerleon dealership.
Do you service non-Renault/Suzuki vehicles?
While specialising in Renault and Suzuki, our aftersales team provides servicing for most vehicle makes, including Honda.
Reviews (7)
Nigel Holden
May 28, 2022
Report
My recent experience of Ponthir Motors was a very positive one. Lauren the Service Advisor was excellent and looked after me very well The only negative part of the experience was that the Fiat 500 courtesy car she supplied me with wreaked of stale tobacco smoke. I mentioned this to Lauren, and another customer stood nearby commented his courtesy car smelt of stale tobacco smoke as well. Apart from that all good.
Teresa Green
May 19, 2022
Report
Service and MOT for my car. They washed and vacuumed it too. Very professional and pleasant. Hot drinks machine broken!
Stephen Richards
Mar 22, 2022
Report
Having been dealing with Ponthir over the many years buying cars for myself and my daughters I have always had a great experience with all the staff especially Michael and the sales teams, the service department cant really do enough for you always polite and factual, Michael keep up the good work and thank you again for sorting my daughter out with a great Swift THANK YOU AGAIN.
Grahame Smith
Mar 08, 2022
Report
Ordered a new Dacia Sandero for delivery in September. Great experience, the salesman was first class and knew his facts and figures and was professional and courteous. Suffice to say deal done and purchased our vehicle on the day. This is the fourth Dacia Sandero we have purchased now. 5 Star outlet. Highly Recommended.
Rachel Adam'S.
Mar 01, 2022
Report
I cannot praise this dealership enough, A fantastic organisation! Great customer service from beginning to end of the process. The service team of ladies kept me really informed and go the extra mile at every stage and a particular thank you to the reception manager. I felt completely relaxed and in good hands. I would recommend them unreservedly.
Julie Morgan
Mar 01, 2022
Report
Waited at a cafe in Caerleon whilst the MOT & Service were done on my car, raining heavily, so the kind chap (forgot his name!) picked us up to save us getting soaked! He also lent us a brolly. (Please talk to ME and NOT my male partner about my car though please!)
Sharon Rammell
Jan 11, 2022
Report
Shortly before my 3year warranty expires, the lock on my Dacia Duster's driver door failed. This was on 24th November. It took until 13th January to replace it. This was not the fault of Ponthir service station, but that of Dacia in not being able to supply the part. Dacia blamed Brexit and COVID, but the same thing happened with another part, a year earlier. If what is wrong with your vehicle isn't standard, Dacia are useless at supplying parts.
