Business Details
50+ Years
experience
Your Trusted Luxury Car Dealership Network
Established in 1968, Rybrook has grown to become the UK's largest and most successful car dealership group, representing the world's most prestigious automotive brands. Our state-of-the-art dealerships across the UK and Europe offer an unparalleled selection of luxury and performance vehicles, supported by expert service and maintenance facilities. With a heritage rooted in motorsport excellence and over five decades of industry experience, we combine technical expertise with exceptional customer service to deliver a premium automotive experience. Our team of manufacturer-trained professionals is committed to providing personalized assistance, from vehicle selection to after-sales care.As part of Penske Automotive Group, we leverage global best practices while maintaining our distinct 'One Team' ethos. Our sustainability initiatives demonstrate our commitment to environmental responsibility, including 100% renewable electricity and extensive electric vehicle charging infrastructure. Recognized as the UK's Best Retailer to Work For in 2019, we invest heavily in staff development and maintain a 4.5-star Trustpilot rating through consistent service excellence.
Services
New Car Sales
Pre-Owned Vehicles
Service & MOT
Electric Vehicle Sales
Part Exchange
Details
- Year established: 1968
Highlights and features
- We operate 150+ state-of-the-art dealerships across the UK with specialist teams for each brand
- Our technicians achieve 8.4 employee engagement score, exceeding sector average
- We maintain 98.8% EU6 emissions compliance in vehicle sales
- Our 1,247 electric charging points support sustainable motoring nationwide
- We offer 24/7 accident aftercare with replacement vehicles at no cost
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Expert technicians
Extensive vehicle selection
Modern facilities
Professional service
Competitive finance deals
Services
New Car Sales
Rybrook offers the latest models from 30+ prestigious automotive brands including Aston Martin, Ferrari, and Porsche. Our nationwide network provides access to comprehensive manufacturer warranties and exclusive launch editions. Customers benefit from personalized configuration options and competitive finance packages tailored to individual requirements.
Electric Vehicle Sales
We specialise in electric vehicle sales from leading manufacturers with 100% EU6-compliant inventory. Our expert consultants provide guidance on charging infrastructure, government incentives, and range optimisation. With 1,247 charging points across our UK dealerships, we offer comprehensive support for transitioning to electric motoring.
Service & MOT
Our manufacturer-trained technicians use genuine parts and diagnostic equipment to maintain vehicle performance. Services include annual MOT testing, scheduled maintenance, and warranty-compliant servicing. We offer complimentary vehicle health checks and a 24/7 accident aftercare programme with replacement vehicles.
Part Exchange
We provide instant online valuations for part-exchange vehicles using current market data. Our nationwide buyer network ensures competitive offers with transparent pricing. The process includes free vehicle collection and prompt payment upon agreement of terms and conditions.
Pre-Owned Vehicles
Our certified pre-owned programme features vehicles under 5 years old with full service history. Each vehicle undergoes rigorous inspection and reconditioning. Benefits include extended warranties, finance options, and price-matching guarantees against comparable listings.
People
John Cragg
Chief Executive Officer
John Cragg joined Sytner in 1994 and became CEO in 2025 after serving as Executive Vice President of East Operations at Penske Automotive Group. His 30-year automotive career combines operational excellence with strategic leadership, focusing on customer experience enhancement and sustainable business growth.
Frank Sytner
Founder
Frank Sytner co-founded the business in 1968 and built it into a BMW dealership network before expanding into luxury brands. A two-time British Touring Car Champion, his motorsport achievements informed the company's performance-oriented ethos and commitment to excellence.
Questions
What brands does Sytner Group represent?
We represent 30+ prestigious brands including Aston Martin, Audi, Bentley, BMW, Ferrari, Lamborghini, Mercedes-Benz, Porsche, and Rolls-Royce across our UK and European dealerships.
Do you offer electric vehicle charging solutions?
Yes, we have installed 1,247 electric vehicle charging points across our UK dealerships with capacity for 2.3 million kWh annual charging, supporting our sustainability commitments.
What after-sales services are available?
Our services include manufacturer-standard maintenance, MOT testing, warranty repairs, and 24/7 accident aftercare with complimentary replacement vehicles during repairs.
How does part exchange valuation work?
Our online valuation tool provides instant indicative pricing using current market data. Final offers consider vehicle condition and include complimentary collection upon agreement.
What sustainability initiatives are in place?
We use 100% renewable electricity, have reduced carbon emissions by 54% since 2020, and operate a paperless digital system saving 7.5 million sheets annually.
Are career opportunities available?
We offer structured training programmes and career progression across sales, technical, and corporate roles, with recent recognition as UK's Best Retailer to Work For.
Reviews (4)
Alan Howson
Apr 10, 2022
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Delighted that Rybrook has recently been appointed as a Maserati dealer, to add to their impressive list of car marques. Our Levante had recently developed an oil leak (despite only having 45,000 miles on the clock) which needed diagnosing and repairing. A big thanks to Rylbrook Technician Matt, who nailed the leak and also identified a secondary issue with one bank of injector seals/pipes that were replaced at the same time. The service and communications from Rybrook was excellent, special mention for Queyen who kept me abreast on progress. Great experience, first class, highly recommended.
Jon Humphries
May 17, 2021
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Ross (GSM), Ash (Sales Executive) and Mark (Detailer) are all first class period! Rejected a new Lotus Exige 410 Sport elsewhere and the recent replacement supplied and to be supported by them is beyond my expectations, simply love it to pieces. The new deal this was based upon was very agreeable indeed, taking in my beautiful 2019 Elise Grey 350 Sport that I'll surely still miss. This is a new official Lotus outlet and take it from me, a long-term Lotus owner, you simply wouldn't miss anything from any respect at all and in such a refreshingly honest, professional, sincerely friendly welcoming approach.
I returned earlier today for a brief paintwork inspection as for some very minor surface blemishes and Mark did it there and then without hesitation, whilst everyone adhered to the proper COVID measures.
I returned earlier today for a brief paintwork inspection as for some very minor surface blemishes and Mark did it there and then without hesitation, whilst everyone adhered to the proper COVID measures.
Emily Bessant
May 23, 2020
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Many thanks to Rybrook speciality cars for giving my son an amazing experience this afternoon. He spends huge amounts of time in hospital but today thanks to Louise and the team special memories have been made. He enjoyed every moment of looking around and was blown away by the ride in the Lamborghini! We can't thank you enough.
Neil McCullough
Dec 10, 2018
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What a shame there is no facility to leave a starless review. Probably the most arrogant and dismissive car bowsing/buying experience I have ever encountered. Having travelled across from Cambridge to Bristol, on the back of some interesting pre-owned McLarens on the website, I entered the the dealership with my family only to be accosted immediately and told that the showroom was "by appointment only".
It's not - check the website. I wonder if it's because I was dressed down for the weekend in jeans and a tee shirt? Maybe I would have received different treatment if I had've arrived midweek suited and booted? I have been lucky enough to be able to own several expensive sports cars over the years and have also been treated with respect - regardless of what I was wearing, or what day of the week I visited. Shameful old fashioned arrogance and ridiculous outmoded snobbery; when will these dinosaurs learn never to judge a book by it's cover? There are many other dealerships selling these fantastic marques - I would recommend you try them first if you want to see them represented in a more positive way.
It's not - check the website. I wonder if it's because I was dressed down for the weekend in jeans and a tee shirt? Maybe I would have received different treatment if I had've arrived midweek suited and booted? I have been lucky enough to be able to own several expensive sports cars over the years and have also been treated with respect - regardless of what I was wearing, or what day of the week I visited. Shameful old fashioned arrogance and ridiculous outmoded snobbery; when will these dinosaurs learn never to judge a book by it's cover? There are many other dealerships selling these fantastic marques - I would recommend you try them first if you want to see them represented in a more positive way.
